Ecosystem Growth manager

TLDR

Drive user acquisition through high-leverage distribution channels and build a predictable growth engine in a SaaS environment focused on Product-Led Growth.

About PatSnap Patsnap is a SaaS-based innovation intelligence service provider headquartered in Singapore with 1200 employees worldwide and customers from more than 40 countries. PatSnap provides deep data insights and analytics across various sectors, including material science, bio-pharmaceuticals, and patents. Backed by top-tier investors such as Sequoia and SoftBank, PatSnap is at the forefront of driving innovation through technology and data. Our major R&D centers are in Suzhou and Shanghai, China, and we are looking to significantly expand our Singapore R&D team to position Singapore as a key global innovation hub. Role Overview

We are a SaaS company launching a Product-Led Growth (PLG) product. We are looking for a strategic and execution-focused Ecosystem Growth Lead to drive user acquisition through ecosystem channels.

This role is responsible for identifying, building, and activating high-leverage distribution channels including technology marketplaces, partner ecosystems, communities, and integration platforms. The goal is simple: get the product in front of the right users at scale.

You will work closely with Product, Marketing, and Partnerships to turn ecosystem presence into a predictable growth engine.

Key Responsibilities

1. Ecosystem Strategy & Channel Identification

Identify high-impact ecosystems where our ICP already exists (e.g., app marketplaces, SaaS platforms, communities, integration hubs)

Evaluate opportunities based on user density, intent, and integration potential

Prioritize and build a roadmap for ecosystem-driven growth

 

2. Marketplace & Platform Distribution

Launch and optimize listings on relevant marketplaces (e.g., Salesforce AppExchange, HubSpot Marketplace, AWS Marketplace, Shopify App Store, etc.)

Own positioning, messaging, and conversion optimization within these platforms

Manage reviews, ratings, and marketplace performance

 

3. Strategic Partnerships for PLG Distribution

Build relationships with complementary SaaS companies

Develop co-marketing, co-selling, and integration-based distribution strategies

Negotiate win-win exposure opportunities

 

4. Community & Organic Ecosystem Growth

Identify and activate relevant communities

Partner with influencers or ecosystem leaders where appropriate

Drive organic product discovery within high-intent environments

 

5. Performance Tracking & Optimization

Define KPIs for ecosystem-driven acquisition

Track activation, conversion, and retention from ecosystem channels

Continuously optimize based on data

 

What Success Looks Like

Strong and consistent user acquisition from ecosystem channels

High-performing marketplace listings

Strategic integrations driving product adoption

Clear attribution and measurable ROI from ecosystem efforts

Qualifications

Must-Have

4-8+ years experience in growth, partnerships, ecosystem, or marketplace roles in SaaS

Experience with PLG or self-serve SaaS products

Proven track record of driving user acquisition through partnerships or marketplaces

Strong analytical skills and comfort with growth metrics

 

Nice-to-Have

Experience launching on major SaaS marketplaces

Experience working cross-functionally with Product and Marketing

Background in B2B SaaS

 

Ideal Profile

Thinks in distribution first, not just campaigns

Understands where users already gather and how to tap into that

Strategic but highly execution-oriented

Comfortable building from zero (this is not a maintenance role)

Commercial mindset with strong ownership

Patsnap is a SaaS platform that empowers organizations to leverage their Intellectual Property and Research & Development productivity. Our innovative solution utilizes AI to streamline collaboration among IP and R&D teams throughout the entire innovation lifecycle, making it easier for them to develop market-ready products. With a global clientele of over 12,000 companies, Patsnap is redefining how organizations approach innovation in a data-driven world.

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