EA and Operations Specialist - Bay Area

TLDR

High-impact, founder-facing role that combines executive support, business operations, and offsite management in a fast-paced startup environment.

Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta. Role - We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment. Responsibilities: - Provide executive-level support to senior leadership (calendar, meetings, travel) - Own day-to-day operational workflows that keep the company running efficiently - Track leadership priorities, KPIs, and action items - Support hiring operations and onboarding - Help maintain internal documentation, policies, and operating cadences - Partner with HR and Finance on vendors, payroll inputs, AP/AR, and compliancePlan and execute leadership and company offsites end-to-end - Support ad-hoc strategic and operational projects as the business scales Qualifications: - 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment - Experience supporting senior executives in high-growth environments - Comfort working with ambiguity and rapidly shifting priorities - Strong organization, communication, and judgment - Self-starter mindset with a bias toward action and ownership - Comfortable working in-office with leadership Why Level AI: - High-impact, founder-facing role - Broad ownership and visibility - Competitive compensation and benefits - Opportunity to grow with a category-defining AI company

Level AI enhances customer engagement by transforming contact centers into strategic assets through an AI-native platform. By utilizing advanced technologies like Large Language Models, it extracts deep insights from customer interactions, providing organizations with actionable intelligence to improve customer experience and drive growth.

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