Drive Proton’s merch strategy and customer experience in creating impactful products that resonate with a rapidly growing global audience while managing a diverse inventory.
Join Proton and build a better internet where privacy is the default
Proton is one of Europe’s fastest growing scale-ups, serving more than 100 million users around the world. Since the launch of our first service, Proton Mail, in 2014 by scientists who met at CERN, Proton has grown into the first of its kind privacy-first ecosystem of services such as Proton VPN, Proton Drive (encrypted file storage), Proton Pass (encrypted password manager) and much more.
Our mission is to build a more ethical and responsible alternative to Big Tech services, with a focus on end-to-end encryption, privacy, open-source and ease-of-use. Our user-first approach has helped Proton grow organically to serve millions of consumers and businesses around the world, from newsrooms, activists, and international organizations like The Guardian, The New York Times and the UN to authors, Nobel-prize winners, and movie characters. Proton is trusted and supported by over 100 million people who believe privacy and freedom online are worth protecting.
Proton does not have venture capital investors, is profitable and self-sufficient, and today has over 600 employees representing over 40 nationalities. We're headquartered in Geneva, Switzerland, with additional offices in Zurich, London, Paris, Barcelona, Taipei, Skopje, Vilnius and Prague.
As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies: we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas and your ambition to make it happen.
Proton’s community loves swag, and we need you to help us take it to the next level! In this role, you’ll build and scale Proton’s custom merch shop for fans, supporters, ambassadors, partners, creators, and conferences. You’ll own the end-to-end strategy—from product and collection planning to production, storefront performance, and customer experience.
You’ll lead our merchandising roadmap: defining always-on staple items, seasonal collections, and limited-edition collectibles with clear launch mechanics, upsell paths, and inventory plans. You’ll manage inventory across multiple internal use cases (gifting, events, partnerships) while ensuring production, supply chain, and fulfillment meet the highest standards—balancing quality, timelines, and cost efficiency through strong vendor management and negotiation.
The ideal candidate combines strong taste and creativity with crisp communication, operational excellence, and a data-informed mindset.
This role is part of the Social & Community team at Proton - a small, high-impact group of 5 people that builds Proton’s brand the way modern cult brands do it: with a human voice and sharp, timely creative that people actually want to share. We move fast, take principled stances when it matters, and pair rigorous performance thinking with internet instincts, earning the kind of audience feedback most brands never get (“genius level trolling,” “10/10 Proton marketing team,” “great marketing,” “social media masterclass,” “best repost I’ve seen in a while” “deserves a raise”) or getting compared to Wendy’s.
You’ll help us break out of online-only marketing and build community relationships in the real world. Through thoughtful drops, high-quality staples, and strategic gifting, you’ll strengthen brand perception, spark word-of-mouth, and create shareable IRL experiences that fuel UGC and community storytelling online.
If you want to do career-defining work with a team that’s trusted to experiment, backed by a mission people care about, and measured on real impact, you’ll fit right in.
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Our commitment to diversity and inclusion
At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected.
If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.
Candidate privacy notice
When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.
If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at [email protected].
Proton does not accept unsolicited CVs from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.
To learn more about our privacy policy, please visit our privacy policy page.
Free Meals & Snacks
Free breakfast and lunch at the office (and dinner when needed)
Team-building events and allowances
Global and department team-buildings, office parties and celebrations, transport and gym allowances
Proton develops free and open-source technology aimed at enhancing online privacy and security for millions of users globally. Catering to individuals and organizations seeking secure and ethical internet solutions, Proton stands out for its commitment to user empowerment and its rapid growth in the tech landscape.
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