Join Our Team as a Dynamics 365 CE Lead Functional Consultant!
Are you passionate about driving digital transformation and delivering impactful solutions? We are seeking an experienced and dynamic Dynamics 365 CE Lead Functional Consultant to join our team!
As a D365 CE Lead Functional Consultant, you will play a pivotal part in implementing and configuring Microsoft Dynamics 365 CE applications tailored to client needs. Your expertise will help organizations realize the full potential of Customer Engagement through innovative business solutions.
· Lead requirements-gathering sessions to understand business processes, objectives, and challenges.
· Translate requirements into clear functional design documents for configuration and customization.
· Configure Dynamics 365 CE—entities, forms, workflows, business rules, and security roles.
· Collaborate with technical teams on customizations and system integrations.
· Deliver end-user training and ongoing support to ensure successful system adoption.
· Participate in system testing by creating and executing test cases.
· Assist with data migration—mapping, cleansing, and import/export activities.
· Troubleshoot and resolve issues during implementation and post-launch support.
· Stay current on the latest Dynamics 365 CE features, offering strategic recommendations.
· Work closely with project managers and cross-functional teams to ensure timely, quality delivery.
· Support pre-sales activities, coaching and mentoring junior team members.
· Validate solutions, costings, and project plans (without direct delivery responsibilities).
Requirements
· Proven experience managing and delivering Dynamics 365 customer engagements, ideally within consulting/professional services.
· Deep knowledge of Dynamics 365 and hands-on implementation expertise.
· Excellent leadership skills—able to inspire and guide diverse, cross-functional teams.
· Exceptional communication and interpersonal skills to build strong client and internal relationships.
· Strong problem-solving, decision-making skills, and a strategic mindset.
· Experience with agile methodologies and project management tools.
· Relevant Dynamics 365 certifications highly desirable.
· Willingness to travel to customer sites as needed.
· Must be located in Perth, Australia.
Ready to level up your career with a global Microsoft Partner? At HSO, you’ll team up with some of the brightest minds to bring Dynamics 365 solutions to life and help shape the future of business. If you love a good challenge, enjoy collaboration, and want to make real impact, don’t wait—apply now and join the HSO adventure as our next Dynamics 365 CE Functional Consultant!
Benefits
Why should you choose HSO ANZ?
HSO is a leading Microsoft Partner specialising in Dynamics365. In addition to offering customers Microsoft's premier ERP solution, you will be able to draw on HSO's wide range of unique, industry-specific solutions. These ISVs will enable you to develop the best strategy for a customer's digital transformation.
You will be able to leverage more than 2000 like-minded professionals within the wider HSO group.
HSO's proven Project Methodology Excellerate ensures projects are executed predictably, delivering high-quality results most efficiently.
On joining HSO, you will receive excellent remuneration and employee benefits. You will have access to HSO Academy, our online and in-person learning tool, which you can leverage to ensure you shape your career path.
HSO leverages the full power of Microsoft technology to transform the way you work and improve business performance. We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation.As an industry first Gold Certified Microsoft Partner, HSO has the industry knowledge, experience and solutions you need to grow and lead in your market. HSO offers global delivery capabilities and worldwide 24/7 support from our dedicated Microsoft practices in more than 36 offices across the Americas, Europe, and Asia.What sets HSO apart? – HSO Innovation and Academy HSO Innovation helps to fill business process and technology gaps in Microsoft Dynamics 365 and offers new business applications, improved processes and industry driven best practices to assist our clients in becoming digital leaders in their industry.HSO Academy is an integral part of the HSO culture for the further development, continuous improvement and certification of HSO employees. We invest in our people with ongoing training programs, delivering the most impact to your business.Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care.
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