Dutch Speaking Frontline Support Representative

AI overview

Be the first point of support for Dutch-speaking customers, delivering exceptional service via phone, email and chat, while collaborating within a dynamic team.

🇳🇱 Exciting Opportunity for Dutch Speaking Frontline Support Representative! Patrique Mercier Recruitment ES is searching for a Dutch Speaking Frontline Support Representative to join our vibrant team. If you are fluent in Dutch and have a passion for providing top-tier customer service, we want to hear from you!

In this vital role, you will be the first point of contact for our Dutch-speaking customers, assisting them with their inquiries and ensuring a seamless support experience. Join a friendly and dynamic team committed to customer satisfaction!


Your Responsibilities

  • Deliver outstanding support to Dutch-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve customer issues efficiently to maintain high satisfaction levels.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Work collaboratively with team members to achieve service goals and improve customer satisfaction.
  • Participate in training sessions to stay informed about our products and service offerings.

Requirements

  • Fluency in Dutch is essential; knowledge of English is advantageous. Your nationality and native language should be clearly stated.
  • Strong commitment to providing excellent customer service.
  • Prior experience in customer support is preferred but not required.
  • Excellent communication and interpersonal skills.
  • A positive, team-oriented mindset with a willingness to assist.
  • Strong problem-solving abilities and the capacity to handle multiple tasks effectively.
  • Eager to work in a multicultural environment and make a difference for our customers!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • ·         Free Greek Lessons, discounts and other perks

Perks & Benefits Extracted with AI

  • Health Insurance: Private Health Insurance
  • Learning Budget: Training & Development
  • Free Greek Lessons: Free Greek Lessons, discounts and other perks

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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