Dutch speaking Customer support for telecommunication department in Bulgaria

📞 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Dutch Speaking Customer Support representative in the Telecommunication Department, based in beautiful Bulgaria! If you are fluent in Dutch and have a passion for providing excellent customer service in the telecommunications industry, this role is for you!

In this crucial position, you will assist Dutch-speaking customers with their telecommunication inquiries, ensuring they receive timely and effective support. Experience the vibrant culture and scenic landscapes of Bulgaria while working in a collaborative and supportive environment. If you’re ready to enhance your career and make a positive impact in the telecommunications sector, we want to hear from you!

Your Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various communication channels.
• Assist customers with inquiries regarding telecommunication products and services, offering accurate information and solutions.
• Maintain detailed records of customer interactions in our CRM system.
• Collaborate with team members to achieve service level objectives and improve customer satisfaction.
• Engage in ongoing training and development to stay informed about industry trends and service improvements.

Requirements

• Fluency in Dutch (written and spoken) is essential.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer support or telecommunications is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A collaborative team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Willingness to relocate to Bulgaria and embrace a new cultural experience!

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract