Dutch Speaking Customer Success Specialist

Patrique Mercier Recruitment ES is on the hunt for a Dutch Speaking Customer Success Specialist to join our expanding team! If you are fluent in Dutch and have a passion for delivering exceptional customer service, this role offers you the opportunity to make a genuine impact on our clients’ success.

In this essential role, you will be the primary contact for our Dutch-speaking clients, providing them with expert guidance and support to help them achieve their goals with our products and services. Your ability to build relationships and deliver solutions will be key in ensuring our customers' satisfaction and loyalty.

Your Responsibilities

• Be the main point of contact for Dutch-speaking customers, addressing inquiries and resolving issues promptly and effectively.
• Develop and maintain strong relationships with clients, understanding their unique needs and objectives.
• Gather and analyze customer feedback to provide actionable insights for service improvement.
• Work collaboratively with cross-functional teams to optimize the customer experience.
• Stay updated on our products and industry trends to provide knowledgeable support.

Requirements

• Fluency in Dutch is required; proficiency in English is a plus. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Previous experience in customer success, account management, or a related role is preferred.
• Excellent communication skills and the ability to foster strong client relationships.
• Strong analytical skills and a proactive approach to problem-solving.
• Ability to manage multiple client accounts and prioritize tasks effectively.
• A commitment to customer satisfaction and a genuine desire to help clients succeed.
• A positive attitude and enthusiasm for enhancing the customer experience!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks