Dutch Speaking Customer Service Specialist - Seville (Onsite)

Are you ready for a new challenge abroad? Do you speak Dutch fluently and want to experience life in the sunny city of Seville? Then this opportunity might be the perfect fit for you! A global leader in the technology sector is looking for a Dutch-speaking Customer Service Specialist to join their team.

Your future company is a global leader in customer experience solutions. In Seville, you’ll be part of a multicultural team in a modern, dynamic work environment. Their Welcome Department is dedicated to helping new employees settle in and find housing, making your relocation smooth and supported.

Excited to take the next step in your international career?

Your responsibilities and impact as a Customer Service Specialist will be:

• Supporting customers via phone, email, and chat
• Providing technical assistance and offering tailored solutions
• Identifying and escalating issues when necessary
• Actively contributing to a high-quality customer experience
• Working with internal systems and tools
• Collaborating with your team to improve processes and service quality

Requirements

Skills, qualifications, and interests you need to succeed in this role:

• Native level of Dutch and a C1 level of English
• Previous experience in customer service or the tech industry is a plus
• Strong communication and problem-solving skills
• Comfortable working with digital tools and computer systems
• You already live in Spain or are motivated to relocate to Seville

Benefits

On offer:

• Salary: €23,000 gross per year (€21,900 gross per year + €1,100 sign bonus to be paid over 3 months during the first 3 months)
• Temporary contract during training, with the possibility of extension

Relocation support package, including:

• Reimbursement of up to €200 in travel expenses (train/plane) after 3 months of employment
• Monthly gross financial aid of €300–400 for housing (for the first 3 months), based on proof of accommodation

Assistance with necessary documentation:

• NIE or EU passport, Spanish bank account, and Social Security number (NAF)
• Start of production: June 2nd, 2025
• Work model: On-site in Seville