Dutch speaking Customer Service for a provider of digital services in Bulgaria

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Dutch-speaking individuals to join a leading provider of digital services in Bulgaria as Customer Service Representatives! If you are passionate about technology and enjoy helping others, this role is tailored for you. As a crucial member of the team, you will assist Dutch-speaking customers with their inquiries and provide support, ensuring they have a smooth experience with our client's digital services. Join a friendly and innovative environment, where your skills will be valued, and your career can flourish!

Your Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients via phone, email, and live chat.
• Efficiently resolve customer inquiries and technical issues to enhance satisfaction.
• Maintain a professional and friendly demeanor during all customer interactions.
• Document customer interactions accurately for future reference and service improvement.
• Work collaboratively with colleagues to achieve team goals and enhance service quality.
• Engage in ongoing training sessions to keep up-to-date with products and industry trends.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• Strong desire to provide exceptional customer service.
• Previous experience in customer service or tech support is a plus, but not mandatory.
• Excellent communication and problem-solving skills.
• Ability to work independently and effectively in a dynamic environment.
• A proactive and positive attitude towards challenges.
• Willingness to learn and grow within a vibrant team environment!

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract