Dutch speaking Customer Care Agent for Digital Services department in Bulgaria

Patrique Mercier Recruitment ES is on the lookout for a Dutch Speaking Customer Care Agent to join our dynamic Digital Services department in beautiful Bulgaria! In this exciting position, you will act as the primary point of contact for Dutch-speaking customers, helping them navigate our digital services with ease.

In this role, you will be responsible for addressing customer inquiries, troubleshooting issues, and providing top-tier support to ensure a seamless customer journey. Your fluency in Dutch will enable you to communicate effectively and build strong relationships with our clients, enhancing their satisfaction and loyalty.

Embrace this opportunity to grow your career while enjoying the vibrant culture and pleasant climate of Bulgaria. If you are passionate about delivering excellent customer service and have the right skills, we would love to hear from you!

Requirements

• Fluency in Dutch (spoken and written) is crucial. Please ensure your nationality and native language are highlighted in your C.V. and/or Cover Letter.
• Previous experience in customer service, preferably in a digital environment.
• Strong communication and interpersonal skills.
• Problem-solving mindset and a dedication to customer satisfaction.
• Ability to work collaboratively in a team and independently.
• Familiarity with various digital communication tools and platforms is a plus.
• Enthusiasm for technology and digital services.

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract