Dutch Speaking Client Support Specialist work from home anywhere in Bulgaria

Are you fluent in Spanish and eager to assist others? Patrique Mercier Recruitment is on the lookout for a Spanish Speaking Client Support Specialist to join our team! This role offers you the opportunity to work from home anywhere in Bulgaria while making a positive impact on our clients' experiences.

As a key member of our support team, you will handle customer inquiries and provide helpful solutions, all while building strong relationships with our Spanish-speaking clients. Your focus on customer satisfaction and ability to resolve issues with ease will play a crucial role in enhancing our clients' experiences!

***Part-Time roles possible 30 hrs***

Key Responsibilities

• Provide outstanding support to Spanish-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries and effectively troubleshoot issues with patience and professionalism.
• Educate clients on our products and services to help them make informed decisions.
• Maintain accurate records of client interactions to contribute to our continuous improvement efforts.
• Collaborate with team members to uphold service standards and exceed client expectations.
• Participate in training sessions to enhance product knowledge and support skills.

Requirements

• Fluency in Spanish is essential; proficiency in other languages is a bonus.
• A strong customer service orientation and a genuine desire to assist others.
• Experience in client support or a similar customer-facing role is preferred, but not mandatory.
• Excellent communication skills, both written and verbal.
• Self-motivated with the ability to work independently and manage time effectively in a remote setting.
• Strong problem-solving abilities and attention to detail.
• Comfortable working from home and adaptable to our remote work culture.

Benefits

• Private Health Insurance
• Training & Development
• Additional Performance Bonuses
• 150 euros towards your flight
• Active account manager regarding relocation
• No weekends
• Indefinite contract