Dutch Speaking Client Support Specialist

Patrique Mercier Recruitment is seeking a dedicated Dutch Speaking Client Support Specialist to join our growing team! If you are fluent in Dutch and have a passion for delivering outstanding customer service, this is the perfect opportunity for you.

In this role, you will be responsible for assisting our Dutch-speaking clients by addressing their inquiries and providing effective solutions. Your strong communication skills and customer-centric approach will be key to ensuring a positive experience for all clients.

Key Responsibilities

• Provide exceptional support to Dutch-speaking clients via various communication channels, including phone, email, and chat.
• Respond to inquiries and resolve issues with professionalism and efficiency.
• Educate clients on our products and services to enhance their overall experience.
• Document client interactions and feedback for continuous service improvement.
• Collaborate with team members to maintain high service standards.
• Engage in training sessions to deepen your knowledge of our offerings and support strategies.

Requirements

• Fluency in Dutch is essential; additional language skills are a plus. Your nationality and native language should be clearly stated.
• A genuine passion for providing excellent customer service.
• Experience in client support or a related customer-facing role is preferred but not required.
• Excellent written and verbal communication skills.
• Self-motivated and capable of working effectively in a team environment.
• Strong problem-solving abilities and attention to detail.
• A positive attitude and eagerness to support our clients effectively.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel)
• ·         Free Greek Lessons, discounts and other perks