Dutch Customer Success Specialist

AI overview

Join a multicultural team that supports clients through expert guidance while tracking trends to enhance their customer experience.

Work fully remote and kickstart your career with top global brands!

Join our client’s multicultural team and help businesses thrive by providing expert guidance. You’ll support clients through calls and emails, ensuring a smooth experience and satisfaction at every touchpoint.

Responsibilities:

Respond to customer inquiries via phone and email, providing accurate product and service guidance.
Review customer requests, make informed decisions, and take action.
Identify areas to improve client experience and share suggestions with your team.

Track trends and help prevent recurring issues for clients.

Requirements

Native Dutch and fluent English (B2)
Customer support experience is a plus
Strong communication and problem-solving skills
Self-motivated, proactive, and collaborative
EU citizenship or work permit for Portugal

Benefits

Private health insurance since day one.
Career mentoring and personal development programs
Remote work from Portugal continental
Equipment provided by the company
Multicultural environment with colleagues from 75+ nationalities

Perks & Benefits Extracted with AI

Health Insurance: Private health insurance since day one.
Learning Budget: Career mentoring and personal development programs
Company-provided equipment: Equipment provided by the company
Remote-Friendly: Remote work from Portugal continental