Driver-Medical Transportation: Staten Island NY Full Time

Who We Are:

Ride Health removes the transportation barriers that keep our most vulnerable populations from accessing health care. Ride Health partners with healthcare organizations and transportation providers to strengthen enterprise transportation programs and drive intelligent transitions of care. We blend technology and data with a human approach to break down access barriers and solve some of the biggest transportation challenges that care coordinators, providers, and payers face. Our platform maps out each patient’s unique needs and preferences for the best ride experience across clinical and social needs, ensuring greater access, improved efficiencies, lower costs, and better outcomes.

Who We’re Hiring:

As a Fleet Driver, you will be part of Ride Health’s Fleet Management Team, responsible for safely transporting passengers to and from medical appointments, adult support facilities, and retail pharmacies. Fleet Drivers play a critical role in providing freedom, dignity, and reliable access to care for our clients.

Success in this role requires strong communication skills, attention to detail, sound judgment, and a commitment to safety and customer service. If you enjoy driving and making a meaningful impact in people’s lives, we encourage you to apply.

This is a location-specific role supporting Ride Health operations in Staten Island, NY. Applicants must be able to reliably report to Staten Island-based assignments.

Responsibilities:

• Operate company vehicles to safely transport passengers to and from assigned destinations
• Maintain punctual and reliable attendance for scheduled routes and assignments
• Perform pre-trip and post-trip vehicle inspections and report maintenance or safety issues promptly
• Monitor passengers at all times to ensure safe, comfortable ride conditions
• Provide special assistance when boarding, exiting, or securing passengers, including wheelchair securement
• Transfer riders into vehicle seats or properly utilize wheelchair securement systems
• Maintain vehicle cleanliness and sanitation, including adherence to illness prevention protocols
• Utilize Ride Health’s trip management and mobile applications accurately and consistently
• Communicate route issues, passenger concerns, or service disruptions to dispatch immediately
• Ensure all onboard equipment is functioning properly and report malfunctions promptly
• Administer first aid when necessary, within the scope of training
• Observe all state, federal, and Ride Health safety regulations and policies
• Report accidents, incidents, and citations and complete all required documentation in a timely manner
• Respond professionally and calmly in emergency or high-stress situations
• Participate in required drug and alcohol testing, meetings, and training sessions
• Maintain HIPAA compliance and protect passenger confidentiality at all times
• Perform duties in extreme weather conditions and for extended periods as required
• Travel to alternate locations to perform job duties when needed
• Perform other duties as assigned

Requirements

• Must be at least 23 years of age (insurance requirement)
• High school diploma or GED required
• Valid CDL (Class C) with passenger endorsement
• Clean driving record with no more than one minor violation in the past 39 months
• Ability to pass or provide a current NYDOT Medical Examiner’s A-19 Form (DS-874)
• First Aid and CPR certification (current certificate required prior to hire)
• Willingness and ability to report for duty in Staten Island or Westchester, NY
• Ability to pass pre-employment, random, post-accident, and periodic drug/alcohol testing
  
• Physical Requirements
• Ability to lift up to 50 pounds occasionally
• Ability to push or pull up to 150 pounds (wheelchair weight)
• Ability to bend, stoop, kneel, crouch, and sit for extended periods
• Preferred Qualifications
• Previous business-related or professional driving experience
• Experience in Non-Emergency Medical Transportation (NEMT)
• Working knowledge of GPS-enabled fleet systems
• Strong time management, multitasking, and problem-solving skills
• Excellent verbal communication and interpersonal skills

Benefits

• Compensation $22 - $24 per hour plus a rich benefits offering
• Career advancement opportunities
• Paid Time Off
• Medical, Dental, and Vision insurance with multiple great plan options and generous company contribution
• Life insurance, short-term disability, long-term disability
• 401k retirement savings plan with 4% fully vested employer match
• Fully paid parental leave
• And we're always looking to add more...
  
  

Ride Health complies with regulations to verify employment eligibility through E-Verify. All recruitment and hiring communications from Ride Health will be conducted via a valid ‘@ridehealth.com’ email address. Please disregard any messages from other domains as they are unauthorized and not affiliated with Ride Health. Ride Health is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Ride Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ride Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Ride Health will not tolerate discrimination or harassment based on any of these characteristics, and strictly complies with the Civil Rights Act Title VI and Title VII Civil Rights Requirements.