ABOUT THE ROLE
Responsible for optimizing the sales performance and profitability of Peloton’s Direct Sales channels (retail showrooms and inside sales) within a defined district by providing showroom and inside sales teams with sales leadership, business insights/acuity, coaching, support, and oversight to ensure an exceptional brand experience for our members. In cases where Peloton sells via a third party retailer, this role will also support the implementation and ongoing business insights as well as performance management of those relationships. District Sales Managers must spend 3-4 days/week in the field at Peloton Showrooms.
YOUR DAILY IMPACT AT PELOTON
● Provide sales direction and mentorship to Direct Sales teams to inspire and encourage them to meet or exceed sales targets on a daily/weekly/monthly basis
● Lead teams to deliver a premium customer experience, applying Peloton’s sales training programs and systems to provide a high level of salesmanship and service.
● Work closely with third party retailers to ensure their sales team’s mirror the same customer experience and apply Peloton’s sales training to deliver on encouraged performance
● Maintain the relationship with third party retailers, from a sales and experience point of view, working closely with Australian leadership who will lead the overarching relationship Train and cultivate showroom pipeline management through Salesforce!
● Ensure financial goals are met by recognizing shortfalls and growth opportunities based on key store financial metrics and creating or implementing solutions
● Evaluate the stores and inside sales weekly performance - compiling weekly, monthly, and YTD assessments
● Provide updates on performance to the international Direct Sales leadership team!
● Work cross functionally with the Australian Leadership team and their functions to ensure effective implementation of key strategic projects for the market
● Work with Director of Retail and Showroom Managers to develop strategies to raise performance in all stores and return any under-performing location to profit targets
● Lead all aspects of hiring of outstanding showroom leadership and sales team members when required
● Coordinate performance reviews and development programs for all management staff
● Hold teams accountable to sales performance expectations and build development plans!
● Develop Showroom People leader and showroom teams and build succession planning
● Ensure growth of customer base through community engagement
● Contribute to the development of local marketing programs that drive sales and traffic, and lead retail teams to effectively implement marketing programs to Peloton’s standards
● Ensure appropriate representation of the Peloton brand in every element of the retail experience, including culture, standards, people, and communication
● Always represent the brand as an hardworking ambassador
● Ensure operational and visual standards are maintained
YOU BRING TO PELOTON
● Experience of dynamically responsible experience as a sales manager (preferably multi-showroom manager) in an environment where building and motivating high performance, service-oriented teams is critical to success
● Proven track record of meeting and exceeding sales goals
● Consistent record of effective qualitative and quantitative judgment and decision making
● Strong financial acumen including the ability to create budgets and sales targets
● Strong management skills through change
● Experience hiring, coaching, and training retail teams to build an outstanding brand experience in showrooms
● Must be able to work nights, weekends, and holidays
● Appreciation of fitness and a balanced lifestyle
● Proficiency with CRM platforms vital (Salesforce is a plus)
● 70% of the time will be spent in stores and traveling
● Bachelor’s degree preferred
ABOUT PELOTON:
Peloton is the leading interactive fitness platform globally, with a passionate community of nearly 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.
Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: [email protected]
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
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