Warehouse Expeditor

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 9 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers, and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. 

The Warehouse Expeditor serves as the bridge between the Customer Service team and Shipping operations, ensuring that urgent customer requests, order changes, and service escalations are swiftly translated into actionable shipping priorities. This role also involves generating daily reports that help facilitate meeting customer commitments.

 **Must live within commuting distance to Roselle, IL.**

Responsibilities: 

• Primary point of contact for customer service questions and priorities that require action from the Shipping team.
• Respond promptly to e-mails with customer requests and take actions where needed.
• Generate a daily shortage report, gathering ETAs on short orders from the purchasing and manufacturing teams.
• Send a daily TPOP (inventory transfer) report to move needed inventory to shippable locations.
• Prepare various other reports, like the Daily OTTP and Production Priority list.
• Additional duties as assigned.

Compensation is $20+/hr. depending on experience

Requirements

• High school diploma or equivalent desired
• 3+years of related applicable experience
• Intermediate to advanced abilities for using Microsoft Office (especially Excel) and company ERP software (LN)
• Telephone skills / verbal communication – ability to communicate effective to a variety of audiences
• Effective organizational and interpersonal skills
• Strong attention to detail and follow-through skills; ability to multi-task and juggle competing priorities
• Possess a strong customer focus
• Ability to work independently
• Ability to read, write and speak in Spanish is highly desired

The statements in this job description are intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required.

Benefits

• Paid time off (PTO)
• 401(k) with matching program
• Medical insurance
• Dental insurance
• Vision insurance
• Health savings account
• Life insurance