Distribution Channel Account Manager (DCAM)

BCM One, a global leader in communications technology, is excited to add a Distribution Channel Account Manager (DCAM) to our growing sales team.  This role will specifically work with TD Synnex in order to own and expand a strategic partnership.  This role is responsible for driving channel recruitment, enablement, and revenue growth across our Pure IP, Skyswitch, and eCommerce divisions. This role acts as the primary liaison between BCM One and TD Synnex’s ecosystem, translating BCM One’s portfolio into actionable, scalable channel motions. The DCAM leads joint business planning, partner enablement, pipeline generation, and manages operational readiness to accelerate channel development, optimize partner engagement, and deliver revenue and margin success.

Work Locations:

This is a hybrid or remote-optional position with potential office presence in Grand Rapids, Michigan; Herndon, Virginia; Alpharetta, Georgia; Blue Bell, Pennsylvania; or New York, New York. Candidates must reside in and be authorized to work in the United States. This position is not eligible for relocation assistance or sponsorship.

Hours:

Full-time, eastern business hours

Travel:

20-30% travel required, including visits to TD Synnex sites, partner events, and joint customer engagements.

What You Will Do:

• Own and execute annual plans for TD Synnex partnership, including revenue targets, segment focus, MDF/SPIF management, and enablement calendars.
• Manage pipeline generation, bookings, and forecast accuracy with rigor and data-driven insights.
• Commercialize BCM One’s UCaaS, CCaaS, SIP/voice, SD-WAN/SASE, DIA/LTE/5G failover, and security portfolio via the TD Synnex distribution channel.
• Lead recruitment, onboarding, and enablement of channel partners and TD Synnex CAM/SE communities.
• Develop and deliver sales tools such as playbooks, battlecards, demos, and competitive analyses.
• Orchestrate campaigns, field events, and co-selling initiatives with Marketing and channel teams.
• Manage operational readiness including SKUs, billing, API/EDI integration, and customer support pathways.
• Track and drive adherence to SLAs, identify improvement opportunities, and manage weekly governance with detailed scorecards.
• Coordinate cross-functional alignment with Product, RevOps, Finance, Legal, and Operations teams to ensure smooth distribution ecosystem functioning.

What You Will Need:

• Minimum 10 years of experience in distribution/channel sales or channel account management.
• Proven success managing and growing multi-product portfolios including UCaaS, CCaaS, Networking, and Security solutions.
• Deep channel economics knowledge, including MDF, SPIFs, rebates, and tier structures.
• Operational expertise with distribution systems and CRM/CPQ tools.
• Strong executive communication skills capable of influencing senior leadership.
• Data-driven mindset with a track record of pipeline, forecast discipline, and forecast accuracy.
• Preferred experience with white-label/wholesale offers (e.g., SkySwitch, CoreDial) and enterprise services (e.g., PureIP, Flowroute).
• Working knowledge of SD-WAN/SASE, DIA, E911/STIR-SHAKEN, and Microsoft Teams/Zoom attach motions.
• Proven ability to build and scale new routes to market in transformation environments.

Who We Are:

BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.

Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we’ve brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.

When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don’t offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we’re committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don’t just become part of our growth story, we become part of yours.

Why BCM One:

We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.

We Are a Team

• We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
• We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.

Hard Work is Recognized

• We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
• We believe in developing our team members and offer many opportunities for training, professional development and career growth.

Your Voice is Heard

• We empower our team members to speak up and look for opportunities in challenges.
• We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.

How we take care of you:

• Competitive industry salaries
  
• Comprehensive medical, dental, and vision insurance
• Company-provided life and disability insurance
• Matching 401 (k) plan
• Employee Emergency Assistance Fund
• Paid holidays and vacation time
  
• FMLA

BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.