Dispatch Specialist

• Implements fleet tracking, production recording, and delay management systems
• Integrates dispatch data into mine planning and reporting systems
• Coaches operators and supervisors on system utilisation and accuracy
• Coordinates shift activities, ensuring equipment and personnel allocation aligns with production priorities
• Monitors task progression and resolve operational conflicts in real-time
• Conducts daily validation of dispatch data and cycle times
• Ensures correct equipment and location status throughout the shift
• Identifies discrepancies and communicates corrections to supervisors
• Supports monthly performance reviews using accurate dispatch data
• Delivers training across Control Room Modules and Dispatch standards
• Develops training materials, competency assessments, and records
• Reviews fleet utilisation and downtime data to identify improvement areas
• Develops initiatives to optimise production flow and system performance

• Behaviour consistent with OceanaGold Corp. Values and the OceanaGold Way

• Diploma or Certificate in Mining, Engineering, or related field
• Minimum 5 years in Mine Control, Dispatch, or Fleet Management Systems (Modular, MineStar, Pitram, etc.)
• Strong understanding of underground mining processes and communication systems
• Proven training and coaching experience
• Proficient in Microsoft Office and mine data systems
• Solid understanding in Control Room operations, dispatch principles, and underground mining workflows (production, development, services)
• Hands-on experience with Fleet Management Systems (e.g., Modular, MineStar, Pitram) and mine visualization tools (e.g., Connected Mine Platform)
• Proficient in managing time models, delay codes, and data integrity standards for production reporting
• Knowledge in emergency response communication protocols, personnel tracking, and radio communication systems
• Experience in applying continuous improvement methodologies and performance reporting tools used across mining operations
• Ability to configure, operate, and maintain Fleet Management System (FMS) software and hardware to maximize fleet utilization and enhance production visibility
• Skilled in analyzing dispatch and production data to identify bottlenecks, variances, and opportunities for operational improvement
• Experience in developing and delivering training programs aligned with control room modules and dispatch workflows to ensure consistent operational standards
• Strong communication skills across multiple channels (radio, phone, Teams, email), especially in high-pressure or time-sensitive situations
• Proficient in preparing accurate shift summaries, performance metrics, and compliance reports tailored for both operational teams and management stakeholders
• Ability to coordinate with various departments to implement system enhancements and standardize dispatch practices across the site
• Ability to maintain real-time awareness of personnel and equipment across all active underground mining areas throughout the shift
• Skilled in influencing the adoption of new systems and standards while coaching operators to build capability and confidence
• Proven ability to prioritize tasks and make sound decisions in dynamic or emergent situations that may impact production or safety
• High level of discipline in data capture, reporting, and compliance documentation to support operational integrity
• Experience working closely with Mine Operations, Maintenance, Technical Services, and Business Improvement teams to optimize task flow and fleet performance
• With a valid Professional Driver's license

WHAT'S ON OFFER:

• Competitive salary + short-term and long-term bonuses
• Accommodation and food provided on site
• Travel provided to and from work 
• Health Insurance 
• Living Our Values recognition program
• Access to OceanaGold Employee Assistance Program (EAP)
• Exceptional working environment where people are valued and respected
   

YOU MATTER: OceanaGold is committed to providing equal employment opportunities. We believe a variety of perspectives are not only welcome – they are essential to our success. Should you require any assistance applying for this opportunity, please contact us at [email protected]

PLEASE NOTE: APPLICATIONS FROM AGENCIES WILL NOT BE ACCEPTED