Dispatch Specialist

AI overview

Lead operational efficiencies through the integration of dispatch data and Fleet Management Systems, while enhancing training programs and performance metrics across the site.
  • Implements fleet tracking, production recording, and delay management systems
  • Integrates dispatch data into mine planning and reporting systems
  • Coaches operators and supervisors on system utilisation and accuracy
  • Coordinates shift activities, ensuring equipment and personnel allocation aligns with production priorities
  • Monitors task progression and resolve operational conflicts in real-time
  • Conducts daily validation of dispatch data and cycle times
  • Ensures correct equipment and location status throughout the shift
  • Identifies discrepancies and communicates corrections to supervisors
  • Supports monthly performance reviews using accurate dispatch data
  • Delivers training across Control Room Modules and Dispatch standards
  • Develops training materials, competency assessments, and records
  • Reviews fleet utilisation and downtime data to identify improvement areas
  • Develops initiatives to optimise production flow and system performance
  • Behaviour consistent with OceanaGold Corp. Values and the OceanaGold Way

  • Diploma or Certificate in Mining, Engineering, or related field
  • Minimum 5 years in Mine Control, Dispatch, or Fleet Management Systems (Modular, MineStar, Pitram, etc.)
  • Strong understanding of underground mining processes and communication systems
  • Proven training and coaching experience
  • Proficient in Microsoft Office and mine data systems
  • Solid understanding in Control Room operations, dispatch principles, and underground mining workflows (production, development, services)
  • Hands-on experience with Fleet Management Systems (e.g., Modular, MineStar, Pitram) and mine visualization tools (e.g., Connected Mine Platform)
  • Proficient in managing time models, delay codes, and data integrity standards for production reporting
  • Knowledge in emergency response communication protocols, personnel tracking, and radio communication systems
  • Experience in applying continuous improvement methodologies and performance reporting tools used across mining operations
  • Ability to configure, operate, and maintain Fleet Management System (FMS) software and hardware to maximize fleet utilization and enhance production visibility
  • Skilled in analyzing dispatch and production data to identify bottlenecks, variances, and opportunities for operational improvement
  • Experience in developing and delivering training programs aligned with control room modules and dispatch workflows to ensure consistent operational standards
  • Strong communication skills across multiple channels (radio, phone, Teams, email), especially in high-pressure or time-sensitive situations
  • Proficient in preparing accurate shift summaries, performance metrics, and compliance reports tailored for both operational teams and management stakeholders
  • Ability to coordinate with various departments to implement system enhancements and standardize dispatch practices across the site
  • Ability to maintain real-time awareness of personnel and equipment across all active underground mining areas throughout the shift
  • Skilled in influencing the adoption of new systems and standards while coaching operators to build capability and confidence
  • Proven ability to prioritize tasks and make sound decisions in dynamic or emergent situations that may impact production or safety
  • High level of discipline in data capture, reporting, and compliance documentation to support operational integrity
  • Experience working closely with Mine Operations, Maintenance, Technical Services, and Business Improvement teams to optimize task flow and fleet performance
  • With a valid Professional Driver's license

WHAT'S ON OFFER:

  • Competitive salary + short-term and long-term bonuses
  • Accommodation and food provided on site
  • Travel provided to and from work 
  • Health Insurance 
  • Living Our Values recognition program
  • Access to OceanaGold Employee Assistance Program (EAP)
  • Exceptional working environment where people are valued and respected
     

YOU MATTER: OceanaGold is committed to providing equal employment opportunities. We believe a variety of perspectives are not only welcome – they are essential to our success. Should you require any assistance applying for this opportunity, please contact us at [email protected]

PLEASE NOTE: APPLICATIONS FROM AGENCIES WILL NOT BE ACCEPTED

Perks & Benefits Extracted with AI

  • Health Insurance: Health Insurance
  • Values recognition program: Living Our Values recognition program

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