Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact.
The Director, UX Design will lead a complete transformation of our user experience and platform design. This leader will own UX strategy, design execution, and the development and maintenance of a scalable design system that enhances usability, accessibility, and aesthetics across our platform.
Reporting to the VP – Product, this individual will drive a user-first design culture, ensuring that our products are simple, intuitive, visually compelling, and highly effective for our customers. They will lead UX for agentic AI experiences - LLM-powered assistants, autonomous workflows, and in-product recommendations - so AI is explainable, trusted, and actionable. This leader will collaborate closely with Product, Engineering, and Data Science teams to implement best-in-class UX principles, standardize UI components, and elevate the overall user experience.
What You WIll Do
UX Strategy & Vision
Define and execute the UX vision and strategy to improve platform usability and customer experience.
Advocate for a user-first approach, ensuring that customer pain points and behaviors drive design decisions.
Establish and enforce UX best practices, accessibility standards, and design guidelines across all products.
Design System & Standardization
Develop, implement, and maintain a scalable design system that ensures consistency across all products.
Standardize UI components, interactions, and visual elements, ensuring a unified and modern user experience.
Work closely with engineering teams to seamlessly integrate the design system into development workflows.
Data-Driven Design
Develop and track UX success metrics, ensuring continuous improvement based on user feedback.
Leverage heatmaps, session recordings, and analytics tools to gain insights into user interactions.
Collaboration & Leadership
Build and lead a high-performing UX design team, fostering a culture of creativity and innovation.
Work cross-functionally with Product, Engineering, and Data teams to ensure seamless execution of design initiatives.
Champion human-centered design principles and mentor teams on UX best practices.
What You Will Bring
10+ years of experience in UX/UI design, with 5+ years in leadership roles.
Deep expertise in UX research, usability testing, and human-centered design methodologies.
Hands-on experience designing and shipping agentic AI products.
Strong experience in building and implementing scalable design systems.
Proficiency in Figma, Sketch, Adobe XD, Lovable and other modern and AI-based design tools.
Ability to balance customer needs, business goals, and technical feasibility.
Strong collaboration skills, working effectively with product managers, engineers, and data teams.
What Will Make You Stand Out
Experience in B2B SaaS platforms, enterprise applications, or AI-powered products.
Strong portfolio showcasing data-driven design decisions and impactful UX transformations.
Background in accessibility standards (WCAG), design system governance, and UI engineering.
Experience integrating AI and automation into UX workflows.
Impact & Success Metrics
Reduction in user friction and support requests due to improved usability.
Increased customer engagement, retention, and satisfaction scores.
Successful implementation and adoption of the design system across all teams.
Faster development cycles by standardizing UI components and interactions.
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.
If you are a person with a disability needing assistance with the application process please contact [email protected].
