Director, Systems

UPDATE BELOW JUST SAMPLE

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Systems Director

The Systems Director will be responsible for all phases of operating the Echelon Yardi platform -along with other system oversight relating to operational needs and Yardi integrations.

Responsible for the overall direction, coordination and evaluation of 1-3 systems support team members. This would include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provides constructive and timely performance evaluations of employees in accordance with the Company's policies and applicable laws.

Essential Duties & Responsibilities

• Collaborate in the planning, design, development, and deployment of new Yardi modules, and Yardi
• enhancements.
• Keeps current on all Yardi modules feature updates and system changes to ensure software is
• understood and utilized to fullest capacity.
• Assist with system upgrades, implementations, integrations and maintenance through validation and
• testing of proposed resolutions and releases.
• Act as a primary point of contact for end user questions to ensure they are addressed and/ or tickets are submitted to Yardi Client Central.
• Provides timely responses in a professional, customer service-oriented fashion that resolves core,
• commercial and residential issues as efficiently as possible.
• Manage user and group security access of all Yardi modules.
• Manage any third-party application integration with Yardi suite and coordinate with third party
• consultants, as needed.
• Work with Training & Development Team to support the development of elearning content, scheduling of training events, and modifications to current learning programs.
• Other clerical duties as assigned.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.