About this role

The Director, Solutions will be responsible for planning and executing Transcarent solution initiatives. This role requires a highly resourceful, proactive individual, with excellent communication, project management, and healthcare solutions experience. This leader will recognize market needs and work to identify how solutions can be adapted or expanded to further Transcarent’s mission. This role is critical in bridging strategic and operational expertise to improve Transcarent solutions and experiences.

A day in the life…

Partner with Product and Engineering teams to execute and improve solution initiatives

Program and project manage teams to effectively initiate, plan, execute, and monitor various initiatives impacting the Transcarent experience

Troubleshoot operational issues and problem solve independently and efficiently

Actively communicate with solution sponsors, vendors and stakeholders

Develop presentation materials on solution specific concepts

Partner with other sales leaders to create and implement strategic marketing

Collaborate with external and cross-functional partners to improve the efficiency and effectiveness of the solution initiatives

Identify new viable solution strategies in response to client and marketplace needs

What we are looking for…

Master’s degree or higher in a health care or business-related field is preferred

Minimum 10 years of healthcare experience

Strong business acumen

Excellent communication, leadership, interpersonal and customer service skills

Able to motivate and empower teams

Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed.

Excellent at prioritization, scoping, and documentation

Who we are

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn.

At Transcarent, our values guide everything we do:

People First: We prioritize our Members, clients, and each other in every decision
Care: Every decision starts with improving health and care for our Members
Resilience: We push boundaries and take the uncharted path to change an industry
Results: We take ownership, solve with speed, and deliver for our people and each other
Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 13 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

Director, Solutions

TLDR

Benefits