Director, Site Performance & Solutions (Cardiology)

About Iterative Health

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 100+ clinical research sites across the US and Europe, accelerating the path to market for novel therapies. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.

About the Role

As the Director, Site Performance & Solutions (Cardiology), you will report to the VP, Growth and serve as the owner of Iterative Health's central clinical services that are delivered to our cardiology research sites as performance-enabling solutions, including pre-screening, regulatory support, and eSource. Your mandate is to oversee, optimize, and continuously improve these service offerings so that our sites enroll faster, operate better, and achieve stronger trial outcomes

Responsibilities

Network Performance Ownership

• Serve as the single accountable owner for trial performance across IH's cardiology site network
• Monitor site and network-level performance metrics continuously, identifying trends, gaps, and risks before they escalate

Service Deployment & Performance Improvement

• Deploy IH's central service offerings — regulatory support, pre-screening, research specialists, and e-source — strategically across the site network to address performance gaps and accelerate trial execution
• Serve as the connective tissue between site-level performance trends and the central service teams, ensuring resources are allocated and activated where they will have the greatest impact

Central Service Optimization

• Continuously evaluate and improve the design, delivery, and effectiveness of IH's central service offerings, treating each as a product with measurable performance standards
• Define service-level KPIs for each function and use performance data to surface improvement opportunities, close capability gaps, and raise the bar on quality
• Develop scalable operating models, workflows, and best practices that can be deployed consistently across the network
• Collect and synthesize site feedback to inform service improvements and collaborate with cross-functional teams to implement solutions

Team Leadership & Management

• Directly manage and develop a multidisciplinary team of clinical research specialists, e-source specialists, pre-screeners, and regulatory specialists
• Set clear goals and performance expectations for each function, provide ongoing coaching and development, and foster a high-performance team culture
• Ensure each team is properly resourced, trained, and equipped to deliver their services at the standard required to drive strong site outcomes

Required Qualifications

• BS/BA or higher degree
• 10+ years of clinical research experience
• Demonstrated proficiency with clinical research systems and tools, including CTMS and pre-screening workflows
• Proven people management experience, with a track record of leading, developing, and holding accountable clinical research teams
• Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced, evolving environment

Preferred Qualifications

• Prior experience in a director-level or senior management role within a site network, CRO, or health tech organization
• Cardiology-specific clinical research experience