Director, Sales - Depot Services
TLDR
Lead a results-oriented sales team to drive service revenue growth while ensuring high-performance standards and fostering strategic health system partnerships.
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
Director, Sales - Depot Services
Location Preference: Near a major metro airport (Remote)
Work Model: Remote (Travel up to 60–75%)
About BMES (Bio-Medical Equipment Service)
BMES (Bio-Medical Equipment Service), a PartsSource, Inc company, is a leading national depot repair provider specializing in the service of patient monitoring and clinical equipment. BMES exists to reduce downtime with quality repairs to get your equipment back into service.
BMES team members are deeply committed to our mission of Ensuring Healthcare is Always On. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
About the Job Opportunity
We are seeking a results-oriented Director, Sales – Depot Services to lead a team of Territory Managers and drive regional service revenue growth across the U.S. This role is accountable for delivering against quota, building a disciplined sales operating rhythm, and expanding customer adoption of PartsSource’s biomedical service solutions—including preventative maintenance, corrective maintenance, and managed service programs.
You will focus on three core outcomes: (1) consistent team quota attainment, (2) strong pipeline generation and forecast accuracy, and (3) expansion of health system partnerships through effective execution in the field. This is a hands-on leadership role where you will coach, inspect, and actively support your team in closing deals and growing accounts.
What You’ll Do
Lead & Develop a High-Performing Sales Team
- Coach Territory Managers to exceed quota and service revenue targets.
- Reinforce disciplined Sales Planning & Pipeline Generation practices.
- Conduct ride-alongs, performance reviews, and structured coaching sessions.
- Recruit and onboard top-performing sales professionals in key markets.
Drive Regional Growth in Biomedical Services
- Execute regional BMES growth strategy aligned to enterprise objectives.
- Identify whitespace opportunities using Market Expansion Strategy insights.
- Lead consultative selling engagements leveraging strong Needs Assessment and Closing Skills.
- Build executive relationships through strong Executive Presence & Engagement.
- Personally engage in complex or strategic deals to support closing and remove barriers.
- Partner with internal teams to shape pricing, proposals, and contract strategy for service agreements.
Own Forecasting, Analytics & Operational Rigor
- Maintain forecast accuracy through structured Pipeline Management.
- Use Sales Analytics to evaluate performance and adjust strategy.
- Ensure CRM compliance and reporting visibility across the region.
- Partner cross-functionally with Operations to align service capabilities and customer expectations.
- Inspect deal quality, pricing strategy, and pipeline health to improve win rates and deal velocity.
Strengthen Strategic Health System Partnerships
- Develop proactive Account Planning for large IDNs and hospital systems.
- Drive service expansion through Cross-Selling and Upselling strategies.
- Support renewal strategy and long-term contract growth.
- Represent PartsSource at industry events and executive customer meetings.
What You’ll Bring
Your Background
- Bachelor’s degree in Business, Healthcare Administration, or related field (MBA preferred).
- 7+ years of sales experience in healthcare services, medical device, or biomedical service industries.
- 3+ years leading field-based sales teams.
- Demonstrated success selling service contracts or recurring revenue solutions.
- Experience managing CRM systems (Salesforce preferred) and forecasting accuracy.
- Ability to travel up to 60–75% within assigned region.
Preferred:
- Experience selling biomedical equipment service agreements (PM, CM, managed services).
- Experience navigating complex hospital procurement and IDN structures.
Who We Want to Meet
- Act Like an Owner: You drive Accountability & Execution and are Results Driven, setting clear expectations, inspecting performance, and holding your team accountable to deliver against quota.
- Serve with Purpose: You lead with Customer Centric focus and strong Relationship Management, ensuring service solutions improve uptime, reduce cost, and deliver measurable value to customers.
- Adapt to Thrive: You demonstrate Managing Ambiguity and Change Readiness, maintaining focus and performance while navigating shifting customer needs and market dynamics.
- Collaborate to Win: You use Influence & Communication and drive Alignment & Cohesion, ensuring sales, operations, and service delivery teams execute as one.
- Challenge the Status Quo: You apply Data-Informed Decision Making and drive Continuous Improvement, using pipeline data, win/loss insights, and performance metrics to improve results.
About BMES
BMES operates from a centralized, ISO 13485-certified facility in Louisville and is known for consistent quality, responsive service, and rapid turnaround times across modules, telemetry, infusion pumps, and defibrillators. Since opening in 1989, BMES has prioritized quality work and has built upon a culture where relational service and people matter.
In 2025, BMES became a PartsSource company. PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure.
In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.
Benefits & Perks
- Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
- Career and professional development through training, coaching and new experiences.
- Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
- Inclusive and diverse community of passionate professionals learning and growing together.
Interested?
We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.
In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.
Read more about us here:
· PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024
· PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025
· PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025
· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025
· WSJ: Bain Capital Private Equity Scoops Up PartsSource
Legal authorization to work in the U.S. is required.
Benefits
Education Stipend
Career and professional development through training, coaching and new experiences.
Flexible Work Hours
Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
Inclusive and diverse community
Inclusive and diverse community of passionate professionals learning and growing together.
PartsSource is a technology and software platform that streamlines the management of mission-critical equipment for healthcare providers, supporting over half of the U.S. hospital infrastructure. Our digital systems automate the procurement of parts, services, technical support, and training, enabling HTM professionals to maintain essential equipment efficiently.