We're on the lookout for a Director of Product Management to join our supply chain automation team. In this role, you'll be responsible for coming up with strategy and spearheading the design and development of Coupang’s supply chain automation products. These systems streamline and optimize planning decisions, ensuring efficient procurement, distribution, and fulfillment across our network. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective communication, and strong project management abilities.
What You will do:
- Own the product vision, strategy, roadmap, and KPIs for one or more areas within supply chain automation.
- Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.
- Identify new opportunities to enhance key business metrics in supply chain management.
- Drive new product development with clear objectives and timelines, fostering collaboration across teams and employing rigorous project management methodologies.
- Inspire the team with your product vision, collaborating cross-functionally to realize it.
- Develop a top-tier supply chain automation system that aligns with business objectives, enhances operational efficiency, reduces costs, and exceeds customer expectations.
What you should have:
- 10+ years of product management experience, with a track record of developing and executing a compelling product vision
- Leadership experience with a history of successfully launching and sustaining products and programs
- An analytical mindset suited to a fast-paced, data-driven, highly dynamic start-up like environment and the capability to translate ambiguous problems into insights, scoped features, and projects
- Strong business acumen and the ability to communicate effectively and influence others
- Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders
- Demonstrated ability to understand technical challenges and make educated trade-offs between time, resources, and business needs
- Track record of mentoring and developing more junior team members into future company leaders
- A bias for action and a willingness to roll up your sleeves to get things done.
It would be great if you additionally have:
- Masters degree in a quantitative field (business, engineering, statistics) or equivalent experience
- Experience in designing and launching supply chain planning products (e.g., vendor management, SKU management, ordering, fulfillment planning, inventory management, scheduling, routing, network design, etc.)
- Experience tackling ambiguous business and operational challenges, including the ability to model decision problems effectively, at the right level of abstraction
- Previous e-commerce or supply chain management domain experience
- Experience working in international environments and globally distributed teams
- Fluency in both English and Chinese preferred, but not required
