Director, Product

About Borrowell:

At Borrowell, we’re on a mission to help Canadians feel confident about money. We empower individuals to take control of their financial futures by providing the tools and insights needed to understand, build, and use their credit.

1 in 10 Canadians use Borrowell for comprehensive credit monitoring and personalized insights. Our innovative services, including Credit Builder and Rent Advantage, help consumers build credit so they can unlock access to a wider range of financial products at more competitive rates. Additionally, we offer personalized financial product recommendations from Canada’s most trusted providers based on each member’s credit profile and financial goals.

Our team is diverse, inclusive, and driven by a shared passion for making a meaningful difference in the lives of Canadians. We pride ourselves on fostering a culture of collaboration, humility, and innovation. If you’re looking to join a company that’s transforming the financial landscape and empowering Canadians to achieve their financial aspirations, we invite you to explore career opportunities at Borrowell. Together, we can help Canadians feel confident about money.

About the role:

Borrowell is looking for a Director, Product to help fulfill Borrowell’s mission to make financial prosperity possible for everyone. You'll work to understand how consumers make financial choices and develop personalized products to empower them to optimize key decisions related to their credit. Reporting to the Chief Product Officer, you'll work cross-functionally with our design, engineering and business leads to identify and solve user problems. 

You'll lead and mentor our team of product managers. In this role you will play a crucial role in shaping the future vision of our product while ensuring efficient collaboration and execution within the product team. As Director, Product you will have the opportunity to create a huge impact by building products that will help Canadians feel confident about money.

Responsibilities:

• Manage a team of 3 product managers
• Effectively communicate product vision and strategy to all teams across the business
• Work closely with cross-functional teams, including engineering, marketing, and partnerships, to drive product development from concept to launch, ensuring alignment with member needs and market trends
• Take a data-driven approach to owning the product roadmap, prioritizing features and enhancements based on member feedback, market research, and business goals

Requirements

• Experience: 7+ years of experience in product management, including significant B2C experience, with a proven track record of delivering successful new products from concept to launch.
• Leadership: 3+ years of experience managing and leading high-performing product teams.
• Domain Knowledge: Strong understanding of the end-to-end product development process, product development methodologies, and agile practices. Including experience in a scale-up environment.
• Strategic Skills: Demonstrated ability to see the totality of the business in its competitive context, and an ability to craft a clear product vision and strategy.
• Communication: Excellent written and oral communication, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
• Data-driven: Experience leading product decisioning with data analysis tools such as Excel, PivotTables, Tableau, PowerBI or equivalent; we use Looker

Nice to Haves:

• Experience working in fintech, e-commerce or an online marketplace

Benefits

• The Opportunity - join and have a major impact at a growing company that is helping make financial stability possible for everybody
• Comprehensive Health Benefits - medical, dental, vision, and paramedical health benefits for you and your family, with extra yearly coverage for psychotherapists and massage therapists
• Additional Health Benefits - virtual benefit offering that allows you to connect 24/7 with nurses, doctors and mental health professionals
• Maternity & Parental Leave Top-up - available to new parents
• WFH Reimbursement - we ship you gear like a laptop, mouse, keyboard, and you can reimburse additional items to make your workplace better for you
• Employee Development Benefit - annual reimbursements on payments to help your learning
• Givewell Benefit - 1 paid volunteer day a year to give back to the community
• Flexibility - flexible working hours and a flexible vacation policy

We are remote-first across Canada with an office in Toronto. This role will require you to attend in-person meetings bi-weekly and team-building events.

At Borrowell, one of our core values and firm beliefs is that diversity makes us better. If you’re unsure about your qualifications for this position, we’d still encourage you to apply. We’re looking for candidates who have experience, but know that not everyone’s had a chance to demonstrate what they can do. What’s most important is that you have a growth mindset and care about helping people with their finances - an area in their lives that causes a lot of stress.

Please note that due to the sensitive nature of the work we do, clearing a credit and criminal record check is a condition of employment.

Borrowell encourages applications from candidates with differing abilities. Please let us know if you require accommodation at any stage in the selection process.

This posting represents a current and active vacancy within our organization.