Your Impact
We are looking for a Director of Platform Engineering to lead the teams responsible for our multi-cloud infrastructure, observability and reliability practices, developer experience, and CI/CD automation. This leader will shape the technical foundation that enables our product teams to build, deploy, and scale software reliably and efficiently.
Reporting to the SVP of Engineering, you will define platform strategy, guide architectural decisions, grow a high-performing team, and partner closely with product, security, and finance. The ideal candidate balances technical depth with strong leadership and an ability to align platform investments with company goals.
About CivicPlus
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.
What You’ll Do
As a Director of Platform Engineering, you will:
- Platform Strategy & Team Leadership: Set the platform vision and lead execution across shared services, infrastructure, and tooling while building and mentoring high-performing platform, SRE, and DevOps teams.
- Multi-Cloud Infrastructure & Reliability: Own the design and operation of secure, scalable AWS and Azure environments, establishing standards for reliability, observability, resilience, and incident management.
- Developer Experience & Delivery: Create paved-road developer platforms, CI/CD systems, and automation that improve velocity, quality, and consistency across teams.
- Operational Excellence & Cost Governance: Champion operational rigor through SLOs, reviews, and cost-aware engineering practices, ensuring efficient, sustainable growth.
What We’re Looking For
We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!
Preferred Qualifications:
- 7+ years of experience in platform, infrastructure, DevOps, or SRE leadership roles within a SaaS environment.
- Deep experience with secure cloud architectures, infrastructure-as-code, hybrid hosting models, and modern security technologies.
- Strong knowledge of observability and reliability engineering practices.
- Experience building internal platforms that enhance developer productivity and reduce operational burden.
- Demonstrated ability to manage and optimize cloud costs at scale.
- Strong track record in incident response, risk management, and executive communication.
- Strong knowledge of GovRAMP, FedRAMP, NIST, STIGs, ISO 27001 and other government compliance frameworks.
- Ability to engage with government agencies and communicate security posture with clarity and confidence.
- Strong communication skills and experience collaborating across engineering, product, and business functions.
Physical Requirements:
Why CivicPlus?
This role offers:
- Own the Foundation of the Platform: You’ll define and lead the platform strategy that underpins every product—shaping how teams build, deploy, scale, and operate software across a complex multi-cloud environment.
- Lead at Scale, With Real Influence: Reporting to the SVP of Engineering, this role has clear visibility and executive partnership, with the opportunity to align platform investments directly to business, security, and customer outcomes.
- Solve Meaningful, Hard Problems: From reliability and observability to CI/CD automation and cost governance, you’ll tackle challenges that materially improve developer productivity, system resilience, and operational efficiency.
- Build and Grow a High-Impact Team: You’ll hire, mentor, and lead a strong group of platform, SRE, and DevOps engineers—creating a culture of ownership, rigor, and continuous improvement.
Compensation and Benefits
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Estimated Salary Grade Range: $177,000 - $279,600
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
- Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
Our Hiring Process
- Introductory call with Talent Acquisition
- Interview with the Hiring Manager
- Panel Interview with CivicPlus team members, including an interview project activity
- Offer
Note: The process may vary slightly depending on the role.
Additional Information
- CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
- This position will remain open until February 13, 2026. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
Equal Opportunity Commitment
CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.
