Director, People

Special Assignment: People Policy & Integrity

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.

The Director, People Policy & Integrity leads WelbeHealth’s employment compliance, policy governance, and risk mitigation strategy. This role oversees People policies, the Team Member Handbook, HR compliance and reporting, leave management, and workers’ compensation, as well as partners with Legal, Compliance, and Quality teams on all People-related regulatory requirements, including PACE-specific oversight from DHCS and CMS. The Director, People Policy & Integrity designs and improves the team member experience across these programs, balancing day-to-day compliance with long-term enhancements. This role analyzes and presents data to drive decisions, ensure readiness for audits, and support continuous improvement.

Success in this role means meeting SLAs, executing a clear compliance roadmap, using data effectively, driving a zero-findings audit culture, delivering an exceptional LOA experience, and maintaining mission-aligned People policies. This role collaborates with leaders across central and market teams, reports to the VP, People Operations & Rewards, and oversees a team of 1–5 members.

This role is different because the Director, People Policy & Integrity at WelbeHealth:

• Directly influences a mission-critical regulatory environment - unlike traditional HR compliance roles, this position shapes People policies and risk mitigation strategies within a highly regulated PACE model
• Owns the team member experience in compliance programs - not only maintaining policy and integrity standards but also designing and elevating how team members experience leaves, policies, and compliance processes

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay, bonus, and equity
• And additional benefits!

On the day-to-day, you will:

• Scale and enhance assigned areas of People Operations to support WelbeHealth’s continued market growth, as well as mitigate risk through strength in documentation, process design, and partnership with Legal, Quality, and Compliance teams
• Build a compliance road map to enhance current approach to employment compliance and risk mitigation, ensure audit readiness, and continue to grow and scale the organization, as well as prepare for and participate in routine audits by demonstrating policies, procedures, and documentation
• Manage escalated leave cases and provide guidance to the Leaves team
• Remain continuously aware of all levels of changing regulatory environments and activate necessary changes within the People team or organization
• Oversee all compliance related data analysis, monitoring, and reporting, as well as manage external vendor partnerships to ensure all services are delivered at or above agreed to levels
• Build a compliance-minded approach across the People team through leading effective process design and measuring outcomes
• Direct team members by communicating priorities and goals, providing direction and support, and creating an environment of accountability

Job requirements include:

• Bachelor’s degree or higher required; HR or other related certifications are preferred
• Minimum of ten (10) years in HR with experience in HR compliance, People team process design, employee experience, HR policy, and leaves/workforce management
• Minimum of three (3) years of experience successfully leading teams, developing talent, and refining leadership skills
• Commitment to always ensuring a compliant, well-run policy and integrity function
• Keen interest in delivering compliance excellence by process design
• Skilled in building stakeholder relationships, setting shared success criteria, and meeting/exceeding in overall business outcomes
• Experience with budget and vendor management

We are seeking a Director, People Policy & Integrity with at least ten (10) years of experience in HR compliance, policy governance, and workforce management, along with demonstrated success leading and developing teams. This leader will play a key role in supporting our mission by ensuring a compliant, well-designed People infrastructure that enables us to unlock the full potential of the vulnerable seniors we serve. If you’re ready to join a team that values both its participants and its team members, we’d love to hear from you!