Director, People Operations

Why You’ll Love This Role

As Director of People Operations at Cribl, you will play a pivotal role in shaping and leading our People Operations function. You will work closely with a talented People Ops team and cross-functional partners to build and scale the core systems, processes, and operational infrastructure that support our employees globally.

This is a hands-on builder role. 

You will lead a team, influence strategy, and roll up your sleeves during moments when it matters most. You are seen as a steady, mature leader - someone who brings calm judgment, startup realism, and a clear vision for where People Ops needs to go. You will design our roadmap to continue evolving the maturity of our programs - one milestone at a time -  and working processes to magnify our impact on the business.

As An Active Member Of Our Team, You Will…

• Leadership & Strategic Ownership
  • Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function
  • Manage, mentor, and grow a team of People Operations Analysts and Specialists
  • Establish a calm, execution-focused operating rhythm across People Ops
  • Develop success metrics and performance indicators to measure system efficacy and customer satisfaction
• People Systems & Product Ownership
  • Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization
  • Personally configure workflows, roles, permissions, and business processes within Workday and connected systems
  • Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs
  • Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools)
•  Technology, Vendors & Optimization
  • Evaluate opportunities for infrastructure improvements, including buy vs. build decisions
  • Run RFPs, manage vendor relationships, and negotiate contracts
  • Continuously assess system performance and scalability
  • Drive thoughtful process optimization without over-engineering
•  Compliance, Security & Data Integrity
  • Ensure all systems uphold data privacy regulations and global compliance requirements
  • Design and manage system security, roles, and permissions
  • Maintain high standards for employee data integrity and confidentiality
•  Analytics, Knowledge & Support
  • Partner closely on scalable People data architecture and analytics design
  • Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing
  • Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers
•  Cross-Functional Partnership
  • Collaborate closely with IT, Finance, Legal, and People team partners
  • Navigate changing priorities and ambiguous requirements with pragmatism and calm execution
•  Hands-On Infrastructure & Process Build
  • Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes
  • Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees
  • Stand up 0→1 human processes for emerging programs and systems
  • Create clarity where ambiguity exists and convert it into usable operating models
•  We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

• 10+ years of progressive People Operations experience, with at least 3 years in a Workday environment
• 3+ years of people management experience
• Demonstrated experience building foundational People Ops processes and systems from the ground up
• Strong systems thinking with the ability to troubleshoot, perform root-cause analysis, and design durable solutions
• High data literacy and comfort partnering on scalable data architecture
• Experience in a high-growth, pre-IPO technology company
• Experience operating in a multinational, global environment

Salary Range ($166,100 - $311,400)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

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