Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Benefits offered:
Medical, Dental & Vision
Vacation, Sick & Holiday Paid Time Off
Mileage Reimbursement
Employee Assistance Program
Flexible Spending & Health Savings Accounts
Disability, Life and AD&D Insurance
Pet Insurance
401(K)
Pay range (depending on experience): $115k-$120k annual salary
This is a full-time, exempt position
Location: Palm Desert, CA
The Director of Patient Care Services is responsible for the overall direction of clinical services. The Clinical Director/Director of Patient Care Services establishes, implements and evaluates goals and objectives for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy.
Responsibilities
Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
Provides guidance and counseling to coordinators and Clinical Supervisors/Nursing Supervisors to assist them in continually improving all aspects of home health care services, provided through organization personnel.
Assists Clinical Supervisors/Nursing Supervisors in managing clinical teams and planning.
Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
Assists the Executive Director/Administrator in the preparation and administration of the organization's budget.
Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
Evaluates performance of Clinical Supervisors/Nursing Supervisors.
Assists Clinical Supervisors/Nursing Supervisors to develop skills and techniques in evaluating the performance of clinicians.
Hires, evaluates, and terminates organization personnel.
Conducts clinical performance evaluations annually, or more frequently if indicated.
Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
Assures proper maintenance of clinical records in compliance with local, state and federal laws.
Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of home health services provided through the Organization.
Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.
Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards.
Stays informed about changes in the field of nursing and homecare, shares information with appropriate organization personnel.
Promotes home health and home health referrals in the health care community.
DCPS or his/her designee shall be available on the premises or accessible by telecommunications during operating hours. The DPCS shall devote a sufficient number of hours to assure the quality and adequacy of services provided and supervision of staff.
Other duties as assigned.
Qualifications
Registered nurse with current licensure to practice professional nursing in the state.
Bachelor’s degree in nursing from an accredited program by the National League for Nursing. Master’s degree in health care preferred.
Three years of management experience within the last five (5) years in Home health or Home Health, at least one (1) year of which was a supervisory or administrative capacity or
The Clinical Director/Director of Patient Care Services shall qualify for the position by fulfilling the requirements under one of the following categories, unless the individual has been previously approved for such employment by a program flexibility issued for the individual’s current position at the home health prior to April 1, 1995.
A registered nurse with four (4) years’ experience within the last five (5) years in a home health agency, primary care clinic or health facility, at least one (1) year of which was in a supervisory or administrative capacity.
Knowledge and expertise in clinical decision-making for the patient population and Quality Management review and evaluation for the organization.
Demonstrated ability to supervise and direct professional administrative personnel.
Ability to market and deal tactfully with customers and the community.
Has excellent observation, verbal and written communication skills.
Knowledge of business management, governmental regulations and CHAP standards.
At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.
Equal Opportunity:
We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Accessibility Commitment:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
Inclusion Efforts:
We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.
Your Voice Matters:
Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.
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