Director of Vendor Sourcing

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Director of Vendor Sourcing directs and oversees all vendor programs for the department. This position is responsible for driving profitable business results and operational excellence by contributing to strategic planning and process improvement for our vendors. Responsibilities

Oversee a team/teams of Vendor Sourcing Specialists

Monitor activities against department objectives and submit performance reports to senior leadership; address issues with urgency and correct areas of improvement

Design, execute, and report on sourcing pipeline, including the ability to capture and convey insights in the data

Develop and implement pricing negotiation and service term strategies

Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization

Collaborate with other departments and leadership such as Operations and Affiliate Management to ensure sourcing strategies remain relevant, organizational goals are being met and delivery is on track, achieving customer goals and expectations

Implement resolutions from other leaders and the team in analyzing opportunities and risks with vendors and the vendor onboarding team; recommend resolutions to leadership

Accountable for the resolution of complex issues escalated by the client independently and with a sense of urgency; responsible for communication and resolution of issues

Escalate the most consequential issues to executive leadership with actionable recommendations for solutions

Develop and communicate a procurement business plan; establish, communicate, and implement long-term goals for the department in order to promote effectiveness and efficiency

Develop, communicate and administer procurement team performance and development plans and appraisals

Serve as the primary contact for procurement-related questions, training, policy, and procedure interpretation and alignment by all departments

Develop and implement procurement-related training programs for the procurement team

Develop a centralized procurement program that adds value and efficiency to the organization

Develop and implement a targeted RFQ/RFP process to drive improved performance and increase profitability

Serve as a liaison to operations leadership

Ensure confidentiality and accuracy of internal and external data

Responsible for executing full authority for personnel decisions; participate in departmental budgeting, strategic planning and procedural change

Perform ad-hoc projects and other duties as assigned

Must be available to adjust work schedule during high peak periods when necessary

Travel, as needed, to meet vendors and assess and identify opportunities of growth or improvement of processes (potential travel of 10%)

Requirements

People Management Skills

Advanced proficiency in all people management processes, including recruitment, performance management and reward

Advanced proficiency in building, growing and developing a team; including department structure design and resourcing

Advanced proficiency in coaching and developing individual team members to reach their potential

Proficient in engaging multiple teams through communication, processes, personal impact and influence

Role Specific Skills

Excellent Microsoft product skills - high-level experience with Excel and Word required

Experience/ability to setup/lead meetings or plan remote business events required

Minimum Qualifications

Bachelor’s degree or related experience

7 or more years business experience

Other Relevant Qualifications

4 or more years’ experience in facilities, supply chain, or procurement preferred

4 or more years of management experience preferred

Compensation

$125,000.00 - 145,000.00 annually

Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.