Director of Total Rewards

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. What You’ll Do

Lead and Evolve Total Rewards

• Own the global total rewards approach and drive targeted improvements across compensation, benefits, and equity

• Define and refine a clear Total Rewards philosophy aligned to business context and constraints

• Bring greater consistency and rigor to how programs are designed and applied across regions

Own Compensation Programs (Hands-On)

• Lead annual and off-cycle compensation processes (merit, promotions, adjustments)

• Maintain and evolve salary structures, ensuring alignment to market and internal equity

• Partner with Finance and People teams on budgeting, modeling, and decision support

• Oversee compensation-related reporting and compliance requirements, including country-specific needs (e.g., France Gender Equality Index)

Advance Job Architecture and Leveling

• Evolve and maintain job architecture, including leveling frameworks and scope definitions

• Ensure alignment to market data and consistent application across the organization

• Partner with PBPs and leadership to support calibration and decision-making

Prepare for Pay Transparency Requirements

• Lead readiness efforts for the EU Pay Transparency Directive

• Establish processes and governance to support pay equity analysis and transparency requirements

• Partner cross-functionally to ensure compliance while maintaining practical, scalable approaches

Lead Benefits Strategy and Team

• Manage and develop a team of two Benefits Managers supporting multiple regions

• Support the evolution of the team over time, including opportunities to broaden scope across compensation and benefits

• Oversee global benefits programs, ensuring competitiveness, compliance, and operational effectiveness

• Evaluate broker relationships and support or lead an RFP process as needed

• Begin shaping a more cohesive global benefits strategy

Support Equity and Governance

• Partner with leadership to clarify roles, processes, and governance related to equity programs

• Contribute to evolving the company’s approach to equity as part of the broader rewards strategy

• Support the establishment or refinement of governance forums (e.g., Compensation Committee)

Partner with Senior Leadership

• Work closely with People, Finance, and executive stakeholders to inform decisions with data and perspective

• Bring clarity and direction to discussions that may not always have well-defined inputs

• Influence outcomes through strong judgment, communication, and follow-through

• Operate effectively in an environment where priorities can shift quickly

What You Bring Why This Role