Director of SRE

Director of Site Reliability Engineering (SRE)

Overview:
We are seeking an experienced Director of Site Reliability Engineering (SRE) to lead and scale a high-performing reliability organization supporting both internal infrastructure and customer-facing reliability initiatives. This role is critical to ensuring the availability, scalability, and performance of our database platforms, including fully managed services and customer-deployed cloud environments.
The ideal candidate brings deep technical expertise, a strong background in systems and infrastructure, and proven leadership experience managing SRE or reliability teams at scale.

Key Responsibilities:

• Lead, mentor, and grow an SRE organization, initially managing a team of 8 engineers with plans to scale to 10–11 engineers

Own reliability strategy across both:

• Inbound SRE responsibilities: infrastructure as code, patching, observability, monitoring, incident response, and automation
• Outbound reliability responsibilities: customer-facing reliability engineering, escalations, and proactive support for production environments
• Drive operational excellence, availability, and performance across cloud-native database platforms
• Partner closely with Engineering, Product, and Customer-facing teams to ensure reliability is built into the product lifecycle
• Establish and refine best practices for incident management, SLAs/SLOs, capacity planning, and operational readiness
• Provide technical leadership and architectural guidance for systems operating at scale in cloud environments
• Contribute to hiring, team structure, and long-term organizational planning for the SRE function

Role Requirements:

• Proven experience leading SRE, Infrastructure, or Customer Reliability Engineering teams
• Strong background in systems administration with a demonstrated progression into people management and leadership roles
• Experience managing both internal infrastructure operations and customer-facing reliability initiatives
• Hands-on knowledge of modern infrastructure tooling, automation, and cloud-native technologies
• Ability to operate effectively in a fast-growing, highly technical environment

Ideal Candidate Profile:

• 10+ years of industry experience in SRE, infrastructure, systems engineering, or related fields
• Prior experience at established technology companies managing infrastructure and reliability at scale
• Database experience is a strong plus, particularly with MySQL or similar relational databases
• Comfortable balancing strategic leadership with technical depth
• Strong communicator with the ability to collaborate across technical and non-technical teams

We feel strongly about equal pay for equal work, and transparency in compensation is one way to help achieve that. The cash compensation for this role is market competitive, with a range of USD 220,000-USD 250,000, inclusive of variable/incentive for some roles. As well as equity (when applicable), and benefits including health plans, retirement plans, and unlimited paid time off (PTO). The pay range for this position is a general guideline only and not a guarantee of compensation or salary. The actual pay will vary based on factors including experience, qualifications, and skill level.

Due to the Proclamation, “Restriction on Entry of Certain Nonimmigrant Workers”, which went into effect on September 21, 2025, at this time we are no longer able to sponsor new H-1B visa petitions filed after September 21, 2025 for new hires. We are still able to consider candidates who require H-1B extensions, changes of employer, or other types of work authorization.

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