Director of Sales

TLDR

Shape the selling culture and operational standards within the Account Executive organization to drive revenue growth and enhance sales effectiveness.

Vapi (/ˈVɑːpi/):

  • We’re creating the shift to voice as humanity’s default interface

  • We’re the most configurable platform for deploying voice agents

  • We’ve grown to over 600k developers in two years, adding 2,000+ every day

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • As we scale our go-to-market engine, we need a strong frontline leader to drive rigor, predictability, and execution within our Account Executive organization.

  • Forecast accuracy, outbound discipline, and deal execution are critical to hitting our next stage of ARR growth.

  • This role will shape the selling culture, operational cadence, and performance standards that define the next chapter of Vapi’s revenue organization.

What You’ll Do:

  • 30 Days:

    • Deeply understand pipeline health, forecast methodology, ICP segmentation, and current deal velocity.

    • Build trust with Mid-Market, Enterprise, and Strategic AEs through hands-on deal coaching.

    • Assess current forecasting process and identify gaps in accuracy, inspection, and accountability.

    • Align with Sales Development, Solutions Engineering, Marketing, and RevOps on pipeline coverage and opportunity progression.

  • 60 Days:

    • Implement a rigorous weekly forecasting cadence with clear inspection criteria and defined commit standards.

    • Run structured deal reviews and pipeline inspections to improve win rates and reduce sales cycle time.

    • Reinforce outbound discipline within the AE team to ensure consistent self-sourced pipeline generation.

    • Begin refining sales methodology adoption (MEDDPICC, SPICED, or similar) to increase consistency across deals.

  • 90 Days:

    • Deliver consistent, reliable forecast rollups to the Head of Sales with clear visibility into risk and upside.

    • Improve pipeline hygiene, stage conversion rates, and forecast predictability across segments.

    • Support recruiting, onboarding, and ramping new AEs with clear hiring profiles and success benchmarks.

    • Establish a high-performance sales culture grounded in accountability, coaching, and operational rigor.

Who You Are:

  • 7+ years in B2B SaaS sales with at least 3 years in frontline sales management (Manager, Director, or RVP).

  • Proven track record of improving forecast accuracy and consistently delivering against quota in high-growth environments.

  • Experience leading AEs selling into mid-market and enterprise accounts with deal sizes ranging from $240K to $1M+ ARR.

  • Skilled at coaching complex, multi-stakeholder sales cycles involving developers, technical buyers, and C-level executives.

  • Strong command of a recognized sales methodology (MEDDPICC, Challenger, Sandler, Command of the Message, or similar).

  • Hands-on operator who thrives in early-stage, fast-moving environments and can build process from scratch.

  • Highly analytical with strong pipeline management skills and CRM discipline (Salesforce experience strongly preferred).

  • Excellent communicator and people leader who earns trust and leads by example.

  • Bonus: Experience in developer tools, API-first, infrastructure, AI, or voice technology companies.

Why Vapi:

  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

Benefits

Equity Compensation

We offer a competitive salary and excellent equity ownership

Flexible Work Hours

Flexible time off: take what you need

Health Insurance

Comprehensive health coverage: medical, dental, and vision plans

Additional perks package

Catered meals, transportation, gym, and a $10k annual L&D budget

Vapi is building a highly configurable platform that empowers developers to deploy voice agents, driving a fundamental shift towards voice as the default interface for human interaction. With a rapidly growing community of over 400,000 developers in just 20 months, Vapi is at the forefront of this transformative technology.

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Salary
$175,000 – $200,000 per year
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