Director of Sales Operations

Company Overview:  Our client is a global enterprise software company serving organizations across government, commercial, and research sectors worldwide. Their platform enables critical decision-making for thousands of customers through advanced data analytics, visualization, and intelligence solutions. With decades of market leadership and a mission-driven culture, they help organizations solve complex operational challenges using cutting-edge technologies including AI/ML, cloud computing, and advanced analytics. The company fosters a collaborative, innovative environment focused on operational excellence and customer success. Role Overview:  We're hiring a Director of Sales Operations to lead a high-performing team responsible for driving efficiency, scalability, and insight across the enterprise sales organization. You'll be both strategist and operator, optimizing processes, tools, forecasting, and performance metrics that empower the sales force to succeed. With deep expertise in enterprise sales and operations, you'll guide decision-making across the organization and establish best practices that set the standard for the company. This role reports to senior leadership and shapes how the sales organization executes against business priorities. This is a hybrid position based in the Redlands, CA. Must be local or willing to relocate. What You'll Do:

Build and lead a sales operations organization spanning strategy, revenue operations, and business technology

Foster accountability, collaboration, and execution excellence while developing talent and leadership capability

Partner with senior leadership to design and optimize cross-functional sales and operational processes across all channels

Drive measurable improvements in efficiency, scalability, and alignment to company objectives

Oversee forecasting, reporting, pipeline management, and goal setting to ensure data-driven decisions and predictable performance

Continuously refine processes to meet evolving market and business needs

Lead the strategy and adoption of CRM and sales technology platforms

Ensure tools and data insights empower sellers, streamline workflows, and accelerate business outcomes

Guide organizational and process change with frameworks that engage stakeholders and drive adoption

Align new systems and ways of working to strategic priorities

Assess complex business challenges across functions, balancing risk and opportunity to make timely, high-impact decisions

Delegate effectively while maintaining ownership of outcomes

Serve as a trusted partner across the organization, aligning initiatives and removing barriers

Drive company-wide collaboration toward shared goals

Define and communicate key metrics that measure sales effectiveness, operational health, and revenue performance

Lead the creation of reporting frameworks and dashboards that inform executive decisions

Lead strategic sales planning, including territory design and goal setting, grounded in market insights and performance analytics

Ensure plans translate into actionable, high-impact execution

Requirements:

10+ years of experience in sales operations with demonstrated success leading multiple teams

8+ years of experience supporting enterprise sales providing solutions to businesses

Proven track record implementing progressive processes and advanced technologies to optimize sales and marketing workflows in support of productivity and revenue growth

Expertise in business process modeling, operations, and sales planning

Successfully implemented CRM systems that improved lead tracking and increased sales conversion rates

Developed automated campaigns that resulted in measurable increases in customer engagement and sales

Analyzed sales data to identify underperforming areas and implemented strategies that led to improved performance

Strong skills in metrics, performance management, and forecasting

Experience leading cross-functional change initiatives

Decisive and effective under risk and ambiguity

Proven success managing matrixed teams and driving collaboration

Strong leadership, communication, and stakeholder influence abilities

Ability to travel domestically or internationally 25-50%

Bachelor's degree in business, operations, or related field

Must be authorized to work in the U.S. (visa sponsorship not available)

Nice to Have:

MBA or advanced degree in business operations

Experience leading sales operations in a large, complex, or global enterprise

Proven track record of developing and institutionalizing operations best practices

Advanced expertise in analytics, financial modeling, and sales performance optimization

Strong executive presence with ability to present to senior leadership and influence strategy

Compensation & Benefits:

Base Salary: $146,120-$256,880 USD (based on experience and qualifications)

Industry-leading health and welfare benefits (medical, dental, vision)

Life insurance for employees and families

401(k) and profit-sharing programs

Minimum 80 hours vacation leave annually

12 paid holidays

Professional development and growth opportunities

Comprehensive total rewards package