Director of Sales, Federal Civilian & Law Enforcement Agencies (LEA)

THE OPPORTUNITY

The Director of Sales, Federal Civilian and Law Enforcement Agencies (LEA) works with and directly reports to the Senior Director of Sales USA.  The successful individual in this role is focused on increasing the sales of Silvus’ MIMO-MANET products within the Federal Civilian & LEA account domain and will actively participate in all aspects of the sales cycle. This position is eligible for 100% remote work depending on location.

ROLE AND RESPONSIBILITIES

• Sales Management: Direct and oversee the entire sales process, targeting customers in line with the company's strategic objectives. Responsible for not only initiating customer interaction, but also guiding the final sales and ensuring successful follow-up.
• Business Relationships: Establish and maintain relationships with partners and customers in the United States Federal market. Identify new programs, market segments, and opportunities that build on the company’s core MIMO solutions.
• Event Support: Participate in trade shows, conferences, and customer events to support sales development.
• Market Awareness: Stay updated on market trends, changes, and competitor actions that may impact the company's positioning. This includes setting and meeting an annual target for new business that supports growth in the DHS market.
• Pipeline Management: Contribute to building a robust pipeline of business opportunities. Regularly update the CRM database with a forecast of opportunities to help inform key business decisions.
• Product Knowledge: Develop and maintain a deep understanding of our MIMO solutions. This knowledge will help effectively communicate the value and benefits of our products to customers and prospects.
• Customer Service: Foster a customer-centric approach in all dealings. Promptly address any customer concerns or complaints and use feedback to provide improvements.
• Travel Requirements: Up to 50% of the time, but variable.

REQUIRED QUALIFICATIONS

• Bachelor’s degree from an accredited university or college with at least 2 years of relevant sales, business development, or military operations experience; OR High School Diploma/GED with at least 6 years of relevant sales, business development, or military operations experience.
• Demonstrated leadership, management, and program management experience.
• Exceptional communication and presentation abilities, with a track record of influencing across technical and non-technical teams.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple programs and shift priorities.
• Self-starter with a strong sense of ownership, capable of driving progress with minimal oversight.
• Must have clearance at SECRET level; OR the ability to obtain a SECRET US Government security clearance within 12 months of the start date.
• Must be a U.S. Citizen due to clients under U.S. government contracts.
• All employment is contingent upon the successful clearance of a background check and drug testing.

PREFERRED KNOWLEDGE SKILLS AND ABILITIES

• Bachelor’s degree from an accredited university or college.
• Deep understanding of DHS procurement and CBP, FEMA, CISA, Coast Guard, immigration services (USCIS), and Secret Service.
• Strong technical acumen and understanding of tactical communications challenges and solutions.
• Track record of successful sales of MANET and/or radio solutions and a working understanding of alternative MANET technologies and their relative strengths.
• Track record of working with resellers and distributors and overseeing their activities.
• Familiarity with CRADA formulation and execution.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Office environment.
• Trade shows.
• Outdoor environment for demos.
• While performing the duties of this job, the employee is required to do the following:
  • Lift equipment up to 50 lbs. for the set-up of demonstration and testing.
  • Walking/Moving in the labs.