Director of Program Management (PMO)

About Solera

At Solera Health, we're on a mission to change lives by guiding people seamlessly to better health solutions. We empower payers and employers with tools to manage providers and outcomes across chronic conditions. Our innovative platform curates a marketplace of digital and community-based solutions, strategically matching individuals to their best-fit care while driving meaningful health outcomes at scale.

Job Summary

Solera is seeking a Director of Program Management (PMO) to lead large-scale enterprise client implementations and high-impact strategic initiatives.

This is not a traditional project management role. We are seeking an enterprise-level program leader who has operated at scale, influenced senior executives, and built structured governance across complex, cross-functional environments.

This is a senior individual contributor role with significant enterprise visibility and accountability. You will lead implementations and cross-functional transformation programs that directly impact revenue, client satisfaction, and operational scalability.

Operating at the intersection of Commercial, Product, Engineering, Operations, Finance, Legal, and Client Success, you will bring structure to complexity, align senior stakeholders, and ensure disciplined execution across high-priority initiatives.

This role does not include direct people management but carries significant enterprise accountability. You will lead through influence, clarity, credibility, and operational discipline across senior stakeholders.

What You Will Own

Enterprise Program & Implementation Leadership

• Lead complex, cross-functional enterprise programs and client implementations end-to-end
• Translate strategic and contractual commitments into executable plans
• Align diverse stakeholders toward clearly defined delivery outcomes
• Ensure milestone adherence, quality standards, and measurable success metrics
• Serve as a senior escalation point and structured problem-solver

Governance & Execution Discipline

• Establish scalable governance frameworks and executive reporting cadence
• Drive proactive risk, dependency, and escalation management
• Improve portfolio visibility, prioritization, and capacity planning
• Build repeatable implementation frameworks that scale with company growth
• Promote continuous improvement and operational rigor

Strategic Initiative Leadership

• Partner with executive leadership to operationalize enterprise priorities
• Lead cross-functional transformation initiatives with clear accountability
• Monitor initiative performance and course-correct early
• Drive change adoption across matrixed teams

What We’re Looking For

Required Experience

• 10+ years of progressive program and/or project management experience
• Proven delivery of large-scale, complex enterprise implementations
• Experience designing, building, or significantly maturing PMO strategy and governance models
• Portfolio prioritization and capacity planning experience
• Strong executive communication skills with the ability to influence senior stakeholders
• Demonstrated ability to bring structure to ambiguity and manage multiple high-impact initiatives simultaneously
• Healthcare industry experience required, ideally within payer environments, value-based care models, or digital health platforms serving enterprise clients

Preferred

• Digital health ecosystem experience
• PMP or comparable certification
• Experience in high-growth or scaling organizations

Leadership Capabilities

• Executive-level presence and communication
• Strong influence without authority
• Structured, systems-oriented thinker
• High accountability with a bias toward action
• Calm and decisive in complex, fast-moving environments
• Proactive risk management mindset

Travel

• This is a remote position within the United States.
• Approximately 5-10% travel may be required for client implementations and strategic planning sessions.

Why Join Solera

• Opportunity to shape PMO maturity at enterprise scale
• Direct exposure to executive leadership
• High-visibility impact on revenue and client success
• Meaningful influence in advancing value-based digital health nationwide
• Competitive salary
• Comprehensive medical, dental, and vision coverage starting Day One
• Flexible time off beyond standard company holidays
• 401(k) with company match and financial wellness resources
• Generous parental leave and adoption assistance
• Remote-first work culture with team events and community building
• Phone stipend and wellness perks

Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.