At Monument, we’re building a vertical software platform for the self-storage industry. This is a rare opportunity to reinvent a $30 billion market from the ground up.
As Director of Product Management, you will be accountable for leading the team that executes the product vision defined by Monument’s CEO while contributing to its ongoing refinement. Your primary responsibility is ensuring that Product Requirement Documents (PRDs), Epics, and Stories fully capture the product vision and that all phases of the product development lifecycle—from discovery to release—are executed on time, on budget, and with high quality. This is a player-coach role where you’ll lead the team while also performing the same responsibilities as its members.
Your Responsibilities
- Lead, mentor, and develop a high-performing team of Product Managers and a Product Designer. Foster a culture of ownership, accountability, and innovation.
- Own and maintain a dynamic product roadmap in Jira, including setting up workflows, managing dependencies, and generating reports for visibility across teams and stakeholders. Ensure real-time updates reflect any changes to scope and priorities, while maintaining alignment with business objectives.
- Track and enforce all phases of the product development lifecycle, including discovery, requirements gathering, design, development, quality assurance, acceptance, and documentation.
- Collaborate across teams, including Engineering, Design, QA, and Customer Success, to ensure delivery of heavily interconnected project plans. Proactively resolve dependencies, prioritize tasks, and drive achievement of delivery milestones.
- Regularly inspect user stories, backlogs, and sprint progress of the four software development teams to ensure they meet quality and scope standards. Intervene promptly when necessary.
- Act as a customer advocate, engaging directly with key customers as needed, while collaborating with Sales, Customer Success, and Marketing to document and prioritize feedback for incorporation into the product roadmap.
- Define and uphold quality standards in collaboration with QA and Product Design, including functional accuracy, user satisfaction, performance benchmarks, and low defect rates.
- Communicate progress, risks, and milestones to executive leadership, investors, and other key stakeholders.
- Continuously monitor project risks and adjust plans as needed to minimize impact.
Success Measures
- Product development processes are executed within committed timelines and adhere to high-quality standards, as defined by customer satisfaction, performance metrics, and defect rates.
- Product launches meet timelines, business objectives, and technical standards.
- Clear, frequent, and effective communication of progress and risks to stakeholders.
- Team members are highly engaged, achieving their goals and growing in their roles.
- You consistently champion high standards, beautiful UI/UX, urgency, and enthusiasm.
- You exemplify Monument’s core values of Teamwork, People, Ownership, and Adventure.
Who You Are
- You have 5+ years of experience in Product Management at a software company and 2+ years of experience managing Product Managers.
- You are hands-on and willing to roll up your sleeves to write and test user stories when necessary.
- You excel in balancing strategic thinking with tactical execution.
- You are highly organized, detail-oriented, and proactive in solving complex problems and managing dependencies across teams.
- You thrive in Agile environments and have experience participating in ceremonies like sprint planning, backlog grooming, and daily standups.
- You are passionate about delivering high-quality products with beautiful, intuitive UI/UX.
- You are a strong communicator, capable of influencing across all levels of the organization, including executive leadership.
- You are excited to engage directly with customers to validate needs and align product decisions with business objectives.
Benefits
- Annual Salary: $140,000 - $160,000
- Quarterly Bonus Based on Goal Attainment: $15,000 - $30,000 annual potential
- Medical, Dental, and Vision
- Competitive Salary & Equity Grant
- 401k plan
