About this role

At Transcarent, the Platform team is focused on building the foundation that enables the rest of the business to scale efficiently as we add new clients, partners, programs, and members. In this role, you will lead the product development efforts around building the services and tools for our internal teams to be able to move quickly and with confidence. You will work with stakeholders and users to plan and execute on our product roadmap for the platform team, delivering amazing experiences that make the lives of your fellow employees easier than they ever thought possible. From automating client implementations to building a content management system that allows engineering teams to easily customize experiences for our Members, you are constantly challenging the status quo and finding ways to make great solutions for all those around you.

What you’ll do

Set vision and strategy for the Platform domain, creating a product roadmap that aligns with company goals to drive scalability, operational efficiency, and cross-functional enablement
Lead and mentor Product Managers, fostering their growth and ensuring the team executes effectively
Collaborate with engineering, design, and operational leadership to deliver features that enable our internal users to move quickly with confidence
Work closely with stakeholders and executive sponsors to understand current and future needs of the business
Act as subject matter expert for the overall Transcarent platform and share your knowledge and expertise
Manage tradeoffs between various solutions and communicate your recommendations to senior leadership
Evangelize and socialize the importance of the platform product domain across the organization
Communicate product vision, roadmap, and outcomes effectively across executive and cross-functional stakeholders

What we’re looking for

7-10 years of prior product management experience with internal tooling and platform product areas in healthcare
1-3 years of experience managing high-performing product managers
Bachelor’s Degree in a STEM related field or equivalent professional experience
People who know how to influence decision-making at all levels across an organization
Familiarity with enterprise software development including an understanding of how to build platforms that scale
Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them
Individuals with humble attitudes that love solving hard problems
Experience in startup environments are a plus!

As a remote position, the salary range for this role is:

$175,000—$210,000 USD

Who we are

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn.

At Transcarent, our values guide everything we do:

People First: We prioritize our Members, clients, and each other in every decision
Care: Every decision starts with improving health and care for our Members
Resilience: We push boundaries and take the uncharted path to change an industry
Results: We take ownership, solve with speed, and deliver for our people and each other
Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 13 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

Director of Product, Internal Tooling

TLDR

Benefits