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Arize AI

Director of People Operations

San Francisco , United States

TLDR

Lead the People Operations function during a critical growth phase by building scalable systems and enhancing employee engagement in a high-impact role.

About Arize

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

About the Role

We're seeking an experienced Director of People Operations to lead our people function during a critical phase of growth. Reporting to the SVP of Finance and People Operations, you'll oversee all aspects of people operations, building scalable systems and programs that support our global team while maintaining the culture and values that make Arize special.

This is a high-impact role for someone who thrives on building infrastructure, solving complex problems, and partnering closely with leadership to shape how we grow our team and organization.

What You'll Do

Strategic Leadership

  • Partner with the leadership team to develop and execute people strategy aligned with business objectives
  • Build and scale the People Operations function to support rapid company growth
  • Own key people metrics and analytics, providing insights that drive decision-making
  • Design and implement scalable HR programs, policies, and processes

People Operations & Systems

  • Oversee full-cycle talent operations including onboarding, offboarding, HRIS management, and compliance
  • Lead benefits administration, compensation planning, and equity management
  • Implement and optimize HR technology stack (HRIS, ATS, performance management tools)
  • Ensure compliance with employment laws across multiple jurisdictions

Employee Experience

  • Design programs that enhance employee engagement, retention, and development
  • Partner with leadership on organizational design and workforce planning
  • Lead performance management cycles and compensation reviews
  • Develop and execute learning and development initiatives

Culture & Operations

  • Serve as a trusted advisor to leadership on people-related matters
  • Foster an inclusive, high-performance culture that scales with the organization
  • Lead employee engagement initiatives and company-wide programs
  • Manage vendor relationships and negotiate with benefits providers and HR service partners

What You Bring

Required:

  • 8+ years of progressive HR/People Operations experience, with at least 3 years in a leadership role
  • Proven track record building and scaling People Operations in high-growth tech companies (experience in early to growth stage strongly preferred)
  • Deep expertise in HR systems, compliance, benefits, and compensation
  • Strong analytical skills with experience using data to drive people strategy
  • Excellent judgment and ability to navigate ambiguity in a fast-paced environment
  • Experience managing through rapid organizational change and scaling teams 
  • Bachelor's degree required

Preferred:

  • Experience in AI/ML, SaaS, or technical product companies
  • HR certification (SHRM-CP, PHR, or equivalent)
  • Experience with distributed/remote teams
  • Familiarity with equity compensation and cap table management
  • Background working closely with finance teams on people-related planning

The pay range for this role is $225,000-$275,000 annually depending on experience plus a competitive equity package.

More About Arize

Arize’s mission is to make the world’s AI work—and work for people.
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Learn more about what we're doing here:

https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/

https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/

Diversity & Inclusion @ Arize

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

  • Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
  • Culturally conscious events such as LGBTQ trivia during pride month
  • We have an active Lady Arizers subgroup
 Arize AI

Arize AI is a machine learning observability platform designed for AI engineers, helping them detect, diagnose, and improve the performance of their models. By focusing on large language model applications, Arize AI enables its users to build reliable and high-performing AI agents and applications.

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Salary
$225,000 – $275,000 per year
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