Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy.
The Director of People & Operations is responsible for leading People, HR and Operational work at a cross functional and strategic level to ensure strength in all aspects of those areas of the business including; talent development & engagement, operational project management and compliance. This dual scope role requires both tactical execution and high-level systems thinking, working closely with the COO, senior managers, and external partners. Civitech is a remote-first company hiring within our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY); Civitech does have an office in Austin, TX.
It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply.
Civitech’s Values:
We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools.
We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.
We are Collaborators - Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them.
We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics.
Why Work at Civitech:
Medical, Vision, & Dental Insurance
401(k) plan
Employee Stock Options
Employer-paid Life Insurance
Short/Long Term Disability Insurance
Flexible Time Off & Paid Company Holidays
Flexible Spending Account
Parental Leave
Flexible Schedules
Professional Development Stipend
Monthly Office Upkeep Stipend
What You Will Do:
Human Resources
Talent Acquisition Leadership:
In partnership with Civitech Leadership, build and execute on quarterly and annual hiring plans.
Lead hiring activities.
Total Rewards Leadership:
Help manage company-wide compensation structure: salary/title/level matrix, salary setting, and equity grants for new hires.
Own benefits administration, including health insurance, PTO, 401(k), parental leave, and related programs.
Talent Development Program Ownership & Management:
Lead employee feedback and performance management processes, including:
Pulse and annual surveys
Performance reviews
Staff training and learning opportunities (via Rippling LMS or new initiatives)
Lead all policy creation and enforcement including employee relations.
Organizational Effectiveness
Collaborate with senior leadership to define and track performance goals and strategic initiatives.
Establish systems for operational transparency and efficiency.
Evaluate and implement new software tools requested by staff.
Act as day-to-day administrator for company systems (e.g., Slack, Asana), including tool usage norms and access management.
Operations Leadership
Partner directly with the COO in leading the Operations team: leading the operations department, managing the team’s project backlog and priorities, including:
Respond to employee feedback by prioritizing and executing relevant process improvements.
External Partnership Management
Serve as Civitech’s liaison to our external IT/security partner at the company-wide level to conduct our org-wide systems and security.
Partner with our external HR advisory firm, owning that relationship end-to-end for any HR projects and advisory needs.
Manage vendor relationships and renewals across key platforms.
About You:
15+ years of experience in operations, HR, or general management roles, preferably in fast-paced or mission-driven environments.
Proven leadership experience managing teams and cross-functional projects.
Strong understanding of HR compliance, tools, and processes.
Comfort with SaaS tools and vendor management (e.g., Rippling, Lever, GSuite, Slack).
Exceptional organizational and communication skills.
Ability to balance strategic thinking with hands-on execution.
Experience working with external IT or HR firms a plus.
Additional Qualification (desired but not required):
Experience in civic tech, political tech, or advocacy organizations.
Background in post-acquisition integration or change management.
Familiarity with tools like Rippling, Asana, Slack, and Google Workspace.
The Operations Team is focused on building efficient processes and systems that support the entirety of our organization in achieving its mission.
The Director of People & Operations is on our Operations team, and reports to our COO.
Civitech is not able to provide visa sponsorship at this time.
Civitech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Please be aware that Civitech utilizes E-Verify to verify an employee's eligibility to work in the United States. This step occurs after an offer has been extended and accepted, and after the employee has completed their Form I-9. Please find more information about our participation in this program here.
No recruiters or agencies, please!
