Director of People and Culture

As the Director of People and Culture at Jackrabbit Technologies, you will be responsible for aligning the people strategy with our business objectives, ensuring we have the right talent, performance systems, and culture in place to drive our growth and success. You will be a key partner to our senior leadership team, influencing and implementing people practices that elevate business performance while holding teams and individuals accountable for results.

Your leadership will focus on reinforcing a culture where every individual is empowered to contribute their best, receive regular feedback, and take full ownership of their performance. You will lead HR functions that directly impact business outcomes, such as talent acquisition, performance management, leadership development, and organizational effectiveness, ensuring these areas are aligned with Jackrabbit Technologies’ vision and goals.

Key Responsibilities:

Company Culture

• Strategically owns and drives a culture of innovation and performance in alignment with the organization’s core values
• Reinforce Jackrabbit's people-centric culture without compromising accountability
• Partners with leadership to foster a culture of continuous improvement ensuring feedback is continuous and constructive, fostering a growth mindset and motivating employees to meet and exceed targets

Talent Acquisition for Business Impact

• Design and lead talent acquisition strategies that focus on targeting and attracting high-performing individuals capable of driving business results ensuring a pipeline of top talent to meet both current and future business needs.
• Maintain department’s sharp focus on hiring for impact and cultural alignment, ensuring each new hire contributes meaningfully to our company’s goals

Leadership Development and Accountability

• Create and implement leadership development programs that cultivate strong leaders who can hold themselves and their teams accountable for driving results.
• Foster peer accountability within teams by ensuring leaders manage their responsibilities and align their teams with organizational goals, promoting cross-functional collaboration and driving alignment toward shared business objectives.
• Work closely with our executive team to develop succession plans, ensuring the organization has the leadership capacity to scale as Jackrabbit Technologies grows.

Employee Engagement with a Focus on Performance and Results vs Seat Time

• Implement employee engagement initiatives that foster a strong sense of ownership, accountability, and alignment with our company’s business goals.
• Measure engagement through data and ensure feedback loops are tied to action plans aimed at improving business performance and operational excellence.
• Focus on creating a performance-driven culture where engagement directly correlates with productivity and results.

HR Strategy that Delivers Business Results

• Collaborate with executive leadership to ensure HR strategy and programs are closely aligned with Jackrabbit Technologies’ business objectives, growth plans, and performance metrics.
• Lead the design and execution of compensation, benefits, and rewards programs that incentivize high performance and align with business goals.
• Develop data-driven insights to measure the effectiveness of HR programs and demonstrate their impact on the bottom line.

Ensure Adaptation to Modern Software Practices

• Work closely with leadership to foster an agile mindset throughout the organization, ensuring processes and structures are flexible and responsive to changing business needs.
• Oversee the development of training and support for agile practices, ensuring employees at all levels are equipped to thrive in an agile environment and strive for self management with a constant focus on customer and market value
• Ensure alignment of HR processes and performance metrics with agile principles to enhance overall organizational effectiveness and adaptability.

Role Requirements

• A bachelor's degree in Human Resources Management, Business Administration or related field; or commiserate education and experience.
• 5 to 7 years of direct Human Resources experience
• 3 to 5  years of managerial experience
• At least 2 years of HR experience with fully remote or hybrid interstate teams preferred
• SHRM or PIHRA certificate preferred
• Foundational broad and current subject matter knowledge in federal and state employment laws
• Understanding of international employment law preferred
• Proven aptitude for strategic human resource planning and thought leadership 
• Ability to travel up to 10%
• Familiarity with Korn Ferry Competencies and its organizational applications preferred

Key Korn Ferry Competencies: 

• Builds Effective Teams

• Definition: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Why it fits:The Director will need to build and lead a high-performing HR team, develop leadership capacity across the organization, and foster cross-functional collaboration between HR, marketing, enterprise sales, and senior leadership.

•  Plans and Aligns
  • Definition: Plans and prioritizes work to meet commitments aligned with organizational goals.
  • Why it fits: In a fast-paced, high-growth environment like Jackrabbit Technologies, the Director of HR must ensure that HR initiatives are not just visionary but also well-prioritized, sequenced, and operationalized. This competency is critical for translating strategic direction into actionable plans, ensuring alignment across departments, and keeping the organization focused on the right people priorities at the right time. It supports scalability and enables agility by anchoring day-to-day execution in broader business goals.
• Manages Ambiguity
  • Definition: Operates effectively, even when things are not certain or the way forward is not clear.
  • Why it fits: Jackrabbit is in a high-growth, agile environment, so the Director must embrace ambiguity, navigate change gracefully, and create clarity and direction for others in the face of uncertainty
• Ensures Accountability
  • Definition: Holds self and others accountable to meet commitments.
  • Why it fits: The Director must model and embed accountability systems, ensuring leaders and teams take ownership of their performance. This competency is essential to sustain a culture that blends empowerment with results.
• Drives Vision and Purpose
  • Definition:  compelling picture of the vision and strategy that motivates others to action.
  • Why it fits: Clearly articulates and reinforces Jackrabbit Technologies’ vision through people programs, leadership expectations, and culture.Aligns teams and leaders around a shared purpose, ensuring clarity on how individual and team contributions drive company success. Inspires commitment and engagement by translating strategy into meaningful, people-centered narratives.
• Builds Effective Teams
  • Definition: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Why it fits: Builds and leads a high-performing People & Culture team. Develops leadership capability across the organization. Strengthens cross-functional collaboration between HR, Marketing, Enterprise Sales, and senior leadership.