Director of Operations

TLDR

Drive operational excellence and safety across all facility operations while managing a diverse team and ensuring compliance with industry regulations.

POSITION:  Director of Operations

WORK LOCATION:  575 Northwest Ave., Northlake, IL 60164 

WORK HOURS:  40 hours/week or Full-time

SALARY RANGE:  $130,000 ~ $169,125 per year

JOB DUTIES:

Provide strategic leadership and oversight for all facility operations, including Inventory and Receiving, Quality Control/Assurance, Maintenance, Sanitation, Production, and Shipping, ensuring operational excellence and cross-functional alignment. Oversee the accuracy and integrity of Warehouse Management (WMS) and Inventory Management Systems (IMS) to ensure precise, efficient, and high-quality order fulfillment. Enhance operational safety in collaboration with the Environmental Health and Safety team. Lead and mentor a team of exempt leaders, building a strong talent pipeline through structured coaching, succession planning, and accountability frameworks. Optimize business workflows by analyzing complex data to identify trends and resolve issues. Ensure facility-wide compliance with company policies, food safety protocols, and good manufacturing practices (GMP). Drive cost reductions by executing efficient and accurate processes across all departments. Set and communicate clear, measurable objectives at both the team and individual levels. Collaborate closely with Quality Assurance and Sanitation leaders to maintain top-tier food safety and regulatory compliance standards. Work closely with HR on staffing strategies, including hiring, performance management, disciplinary actions, and promotions. Maintain full financial accountability for the facility, including ownership of Profit & Loss (P&L) management.

JOB REQUIREMENTS:

  • Bachelor’s degree in Business or related
  • 2 years of experience in job offered or related
    • 2 years of experience must include operations management, P&L management, quality assurance management, inventory and receiving, and people’s management within the e-commerce industry.

APPLY TO: 

Misfits Market Job Listing

https://job-boards.greenhouse.io/misfitsmarket

Misfits Market is a startup focused on reducing food waste by providing access to sustainable, high-quality groceries at affordable prices. We deliver a wide range of organic produce, meats, dairy, and other grocery items to consumers across nearly every zip code in 48 states, leveraging an efficient in-house transportation network to save food and money. By addressing inefficiencies in the food system, we help divert significant quantities of food from waste while offering savings of up to 30% compared to traditional grocery stores.

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Salary
$130,000 – $169,125 per year
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