Director of New Seller Acquisition

The main elements that make this role complex and attractive are:

(1) Role requires the ability to manage a large team of ccount executives, including 6 direct reports team leaders

(2) Role requires trade-offs, prioritization, and continuous innovation deriving from a large array of stakeholders including 3P Marketplace Head, Head of Sales, Heads of Business Operations, head of Marketing, and Heads of Product & Engineering.

(3) Scope consists of managing all new vendors from acquisition to product listing to account activation.

The successful candidate is a manager with a strong track record of hiring and developing top-performing teams who consistently overachieve in both performance and our leadership principles.

*Prior experience in high velocity inside sales environments is a must.

What You Will Do

1) Build a high-performance, input-driven team

• Attract, hire, and retain sales talent
• Provide strong mentoring and coaching to sales leaders and account executives
• Elevate skill sets and develop bench strength in the team
• Determine short and long-range sales revenue plans per property, vertical, account, territory, and sales representative and execute tactical action plans
• Create and implement sales programs and tools that increase performance by the sales staff

2) Grow revenue significantly

• Develop account coverage strategy for the Korean market segment
• Build upon prior success in this area to continue to grow this opportunity
• Drive the sales acquisition process as well as play a hands-on role in driving sales and opening doors for the sales organization
• Partner with Coupang’s ecommerce teams on category and product development strategies

3) Drive product innovation through thorough understanding and representation of customer and industry trends/needs to ensure Coupang continues to provide a powerful and differentiated value proposition

• Partner with product development to prioritize and build innovative new products to provide a truly better and differentiated business offering for our customers
• Partner with internal teams to provide the right infrastructure, tools, training, and support for the sales team

Qualifications

The ideal candidate is an experienced sales leader with a reputation for hiring and developing the best talent. He or she will have a track record of success at driving top sales results, partnering cross-functionally, and representing client needs/perspectives to the product organization. They will be an exceptionally strong analytical thinker who likely hails from a leading online firm or technology-enabled organization. He or she will have a strong track record of developing and executing sales strategies, tactics, plans, processes, systems and programs.

• The ideal candidate should be a strong coach and mentor for the sales organization and be adept at managing a sales organization and ensuring excellent communication with key stakeholders.
• The successful candidate will have a talent for responding effectively to industry direction, customer needs, and competitive positioning.
• He or she will thrive in fast-paced dynamic environments and have very strong communication and presentation skills.
• Bachelor’s Degree (master’s degree preferred) in Business, or related field.
• 15+ years of experience with solving and finds measures to improve the overall performance of sales and marketing teams or overall business combinations.