Director of IT
TLDR
Oversee IT operations and strategic planning while leading a high-performing team to support and scale corporate technology infrastructure.
Recruit, mentor, and lead a high-performing team of IT Engineers, Automation Engineers, Business Intelligence Developers, and Web Developers
Develop and execute an IT roadmap aligned with company growth and financial goals
Oversee IT support operations to ensure timely issue resolution and a high standard of service
Establish and track KPIs across IT disciplines to drive improvements in uptime, ticket resolution, employee satisfaction, and infrastructure performance
Manage the annual IT budget with a focus on efficiency and return on investment
Own vendor relationships, including contract negotiations, service level agreements, and security requirements, while ensuring the company has the right tools to support current needs and future growth
Partner cross-functionally with Security, Legal, People, and Finance to meet compliance, privacy, and regulatory requirements
Act as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives
10+ years of progressive IT experience with expertise in MacOS endpoint management, SaaS and identity platform administration, and systems engineering
5+ years of experience leading and building IT teams
Hands-on technical leadership experience, including automation, internal tooling, and identity architecture design
Demonstrated success scaling IT Engineering and Operations within a fast-paced technology company
Experience at a product-led SaaS company with a distributed, remote-first workforce
Experience in IT security or compliance frameworks such as SOC 2, ISO 27001, or GDPR/CCPA, along with the ability to partner effectively with Security teams on audits and controls
People.ai builds an AI-powered foundational data platform that drives go-to-market success for enterprise sales teams by leveraging a unique dataset of trillions of sales activities and millions of deals. Their patented technology offers tailored solutions that help companies like Verizon and Red Hat harness business insights for growth and pipeline generation. This distinctive approach positions them as a critical partner for organizations aiming to improve their sales effectiveness.
- Founded
- Founded 2016
- Employees
- 201-500 employees
- Industry
- Internet Software & Services
- Total raised
- $200M raised