Director of Information Technology

RETHINK MANUFACTURING   The only way to ignite change is to build the best team. At Bright Machines®, we’re innovators and experts in our craft who have joined together to create a new category of manufacturing that will help transform the industry. We believe software and data are the answer, thoughtfully applied to solve our customers’ unique challenges. Through intelligent automation, we give factories newfound flexibility, scalability, and resilience. We deliver products to meet the demands of today while building a platform to take advantage of what comes next.   Working with us means you’ll have the opportunity to make lasting, impactful changes for our company and our customers. If you’re ready to apply your exceptional skills to create the factory of the future, we’d love to speak with you.  ABOUT THE ROLE   Bright Machines is seeking a seasoned IT leader to oversee and scale our global IT operations. In this role, you will drive the strategy, reliability, and performance of our core IT infrastructure—including systems administration, networking, enterprise applications, and overall IT service delivery. You will bring strong technical expertise across both on-premises and cloud environments, paired with a service-oriented mindset and a focus on operational excellence. This role is responsible for ensuring our global teams have the secure, reliable technology platforms they need to innovate and operate efficiently.   As a key leader within the organization, you will manage and mentor a team of IT professionals while also coordinating with third-party partners that support our global IT services. You will work cross-functionally with engineering, finance, and supply chain teams, supporting employees across the United States, Mexico, and other international locations, both on-site and remote. Success in this role requires strong communication, collaboration, and leadership skills, as well as the ability to operate independently while maintaining close alignment with your manager and global stakeholders. WHAT YOU WILL BE DOING

Maintain and support core IT infrastructure, including operating systems, security tools, servers, networks, enterprise applications, email systems, and end-user devices (laptops, desktops, and hardware).

Oversee day-to-day IT operations, including systems administration, network performance, cybersecurity, helpdesk support, and vendor management.

Ensure the reliability, security, and performance of IT systems and services across all global locations.

Manage business-critical IT tasks and lead technical projects from planning through implementation, including scope, resources, budgeting, and risk management.

Develop and execute strategic IT initiatives that align with broader business objectives.

Lead and mentor a distributed team of IT professionals across multiple global locations, supporting their development and performance.

Manage and optimize key business systems, with primary ownership of NetSuite ERP and Atlassian tools, ensuring effective configuration, integration, and day-to-day operation.

Establish and enforce IT policies, procedures, and standards to support security, regulatory compliance, and operational best practices.

Identify and mitigate technology risks by maintaining strong cybersecurity practices, disaster recovery plans, and reliable data backup processes.

Evaluate, select, and manage IT vendors and service providers, including contract negotiation and SLA oversight.

Track and maintain hardware and software inventory while researching and recommending emerging technologies to improve efficiency and scalability.

Provide technical training and support to employees, ensuring effective use of systems and tools across the organization.

Foster strong collaboration between IT and cross-functional teams to ensure technology solutions effectively support business needs.

Maintain a strong security-first mindset and help mature the organization’s information security posture, with the potential to grow into a CISO-level leadership role as the company scales.

WHAT YOU WILL BRING