Director of Human Resources

Lead Culture. Scale People. Drive Performance.

MSPbots is on a mission to transform how Managed Service Providers (MSPs) operate—using automation and AI to streamline inefficiencies and fuel smarter decisions. Now, we’re looking for a strategic, execution-focused Director of Human Resources to architect and scale our people engine from the inside out.

If you’re a decisive HR leader who thrives in fast-paced environments and sees HR as a business growth lever—not just an admin function—this is your seat at the table.

The Role Details

Schedule: 8 AM–5 PM CDT/CST (9 PM–6 AM PHT)—Hybrid | 10th floor, IBP Tower, Jade Dr, Ortigas Center, Pasig, 1605 Metro Manila (1–2 days onsite in a month)

Rest Days: Fixed weekends off (Saturday–Sunday)

Location: Philippines-based candidates

What You’ll Do

• Own the people strategy—align HR initiatives with business goals across performance, culture, and growth.
• Lead & scale—manage an HR Manager and our recruiters, enabling a high-performance, distributed team.
• Drive hiring excellence—implement recruiter workflows, hiring scorecards, and training for hiring managers.
• Accelerate onboarding & career development—design learning paths, leadership training, and onboarding systems.
• Run people ops—optimize HR tech (BambooHR, ClickUp), ensure global compliance, and lead performance calibration.
• Build a culture that sticks—foster trust, drive engagement, and make “operational excellence” our cultural signature.

You Might Be the One If You Have:

• 7+ years of progressive HR leadership, ideally in B2B SaaS or high-growth tech startups
• Experience leading HR and recruitment teams, with a passion for building strong employer brands
• A track record of building scalable onboarding, development, and performance programs
• Deep knowledge of compliance (U.S. and Philippines), compensation, and HR systems
• A bold, results-first mindset—you're not afraid to lead with clarity and hold others accountable
• A love for systems, structure, and efficiency—balanced by empathy and cultural awareness
• Bonus: Background in MSPs or automation-driven organizations

What’s in it for you?

• Benefits including medical, life, dental, and vision
  
• 15 PTO credits on your first year
• Training/Development courses 
• US Paid Holidays

About MSPbots.ai

At MSPbots, we empower MSPs to run lean, data-driven operations by leveraging automation, bots, and business intelligence tools. We're a fast-growing team of innovators redefining how MSPs scale—and we want YOU to be part of it.