Director of GTM Strategy and Operations

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

EliseAI is hiring a Director of GTM Strategy and Operations to oversee go-to-market planning and operational execution. This role is responsible for building and maintaining GTM processes, performance reporting, forecasting models, and revenue operations systems. The Director works cross-functionally with sales, marketing, product, and finance to support product launches, pricing updates, funnel analysis, and ongoing business reviews. The position is based at EliseAI’s headquarters in New York City and requires in-office attendance four days per week. The role requires approximately 25% domestic travel and 5% international travel.

Job Responsibilities

• GTM Strategic Planning: Lead design and execution of scalable, data-driven go-to-market strategies using systems engineering principles; Manage technical teams supporting strategy implementation.

• Business Metrics & Reporting: Develop advanced data models and real-time dashboards to track KPIs and ensure scalable analytics.

• Cross-Functional Initiatives: Manage product launches and pricing strategies using workflow automation and Agile methods; Lead project teams to optimize operational efficiency.

• Market Intelligence: Oversee data collection and statistical analysis for competitive research; Translate insights into actionable strategies. Manage research analysts.

• Collaboration with Leadership: Perform systems analysis to improve sales and marketing funnels; Facilitate cross-functional alignment; Coach and develop team members.

• Executive Support: Build ROI models, scenario analyses, and executive dashboards; Lead team delivering strategic insights for leadership decisions.

• Business Reviews & Planning: Facilitate data-driven business reviews and continuous improvement initiatives.

• Revenue Operations & Finance Partnership: Coordinate forecasting, capacity planning, and predictive analytics with finance teams; Oversee integration of financial and operational data.

• Attract top-tier talent to join our driven team

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Job Requirements

• Must have a Bachelor's degree in Computer Science, Computer Engineering or a related field, plus five (5) years of experience in any occupation which includes the required experience and skills. Experience must include:

• 5 years of experience developing and executing business strategies for SaaS / technology companies, including designing and implementing goal-setting frameworks and building data driven decision models using Strategy Execution software like Gtmhub, Workboard, or Salesforce;

• 5 years of experience managing cross functional programs under Agile methodologies and leveraging project management platforms (e.g., Jira, Confluence, Asana) to drive on time delivery;

• 5 years of experience administering and optimizing SalesForce or HubSpot as revenue operations systems;

• 3 years of experience creating and maintaining business performance metrics, KPIs, and automated reporting dashboards using SQL, Python, and Tableau;

• 3 years of experience leading teams including recruiting, coaching, and performance management within high growth, fast paced technology environments; and

• 2 years of experience leading company-wide strategy and operations at the founder, executive, or equivalent leadership level in a high-growth SaaS business.

• 25% domestic and 5% international travel required.

• Will supervise employees in the occupations of Business Operations Specialists; Project Management Specialists; Information Technology Project Managers.

• Company's HQ located in New York, NY. This is a Hybrid role, with in-office attendance required 4 days/week.

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company

• Medical, Dental and Vision premiums covered at 100%

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Fitness & home services stipend to cover part of your expenses so you can focus on what matters

• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office

• Unlimited vacation and paid holidays

• We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $242,000 – $250,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]