Spreetail
Spreetail

Director of Fulfillment Center Operations, Away Team

TLDR

Lead the Away Team to enhance operational excellence across Spreetail’s fulfillment centers, ensuring swift site launch and effective crisis response strategies while mentoring future leaders.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.   Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for our Dallas fulfillment center. You will be responsible for the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring we remain a leader in e-commerce speed and efficiency. How will you achieve success:
  • Making Safety Non-Negotiable: Set the safety standard for every site you support. Quickly assess conditions in new environments, eliminate hazards before they become incidents, and treat near-misses as learning opportunities.  

  • Total Operational & Financial OwnershipAssume full accountability for P&L and performance metrics at every site you support, ensuring every department hits aggressive targets across Safety, Quality, Delivery, and Cost. In crisis deployments, own the turnaround. In stable periods, raise the bar. 

  • Network Deployment & Crisis ResponseTravel a minimum of 25% of the time — and potentially more — to assigned and activated facilities across the Spreetail network. When a site becomes a focus, you and your team go there. When the network is stable, you are building for the future. 

  • Strategic Labor & Inventory Planning: Orchestrate complex labor models to manage fluctuating domestic and international inbound freight volumes while maintaining 100% on-time shipping execution across the sites you support. 

  • Developing a "Leader of Leaders" CultureDirectly mentor and develop your Away Team — including Area Managers and Operations Excellence Managers — building a bench of leaders who can deploy into any environment and perform. Foster a culture of professional growth that travels with the team. 

  • Cross-Functional Synergy: Collaborate with stakeholders in People & Culture, Transportation, and Vendor Management to align site operations with Spreetail’s global supply chain strategy. 

  • Future FC Placement: Prepare to transition into permanent site leadership at a new Spreetail fulfillment center — this placement is a core part of this role’s purpose and your career trajectory with Spreetail. Placement timing is determined by Spreetail’s network expansion plans. 

What experiences will help you in this role:
  • Experienced: 5+ years in fulfillment, manufacturing, or distribution (e-commerce preferred). 

  • Proven Leader: 5+ years managing salaried leaders and experience overseeing teams of 300+. 

  • Safety-Driven: A demonstrated track record of building safety-first cultures — you understand that protecting your team is the foundation of operational excellence, not a separate workstream. 

  • Analytical: BS in Engineering, Operations, or an analytical Business field. 

  • Adaptable: Comfortable leading in new environments and building trust quickly with teams you haven’t worked with before. You find structure in ambiguity and bring calm to crisis. 

  • Relentless: A problem-solver who thrives on optimizing complex systems and never settles for the status quo. 

  • Mobile: Willing and able to travel a minimum of 25% of the time, with potential for more based on network needs, and open to relocation when placed at a future Spreetail fulfillment center. 

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us: 
 We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. 
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected].


Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

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Benefits

Health Insurance

free telehealth and on-demand mental health resources

Paid time off for community service

paid time off to give back and make a social impact

Paid Time Off

generous vacation policy

Spreetail partners with brands to boost their ecommerce presence by purchasing premium products and strategically listing them on leading marketplaces like Amazon and Walmart. With innovative software and a network of fulfillment centers ensuring next-day shipping for most of the U.S., Spreetail expertly drives sales growth while optimizing operational efficiency for its partners.

Founded
Founded 2006
Employees
500+ employees
Industry
Internet Software & Services
Total raised
$210M raised
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