Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.
With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With rapid a growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.
We're building a greenfield AI-native travel booking product designed specifically for the US market—an intent-driven conversational experience that transforms natural language into policy-compliant, bookable trips.
This is a rare opportunity to define architecture and engineering standards for a new AI product from near-zero, operating with startup pace and autonomy while backed by an ASX-listed company with substantial resources.
Requirements
We’re building production-grade agentic AI systems that power real product outcomes. As Director of Engineering, Applied AI you’ll be a hands-on technical leader who ships robust, scalable AI features, grows engineering capability, and aligns execution to business goals. This is not a research role — you’ll deliver production systems, remove technical risk, and create repeatable engineering practices.
Expect to balance hands-on engineering with strategic leadership. You’ll write production-worthy code, own architecture decisions, mentor other engineers, and collaborate with stakeholders across the US West Coast and New Zealand time zones. You’ll have meaningful autonomy—to define both what we build and how we build it.
What You’ll Do
What You’ll Bring
Essential
Nice-to-Have
Benefits
At Serko we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.
Some of the benefits of working at Serko are:
How to Apply
Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at .
Check out our other great opportunities & video footage about life a Serko, at www.serko.com/careers
If this sounds like you, then please click on the "Apply" button and follow the prompts.
Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and well-being of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and managing travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the biggest travel brands in the world like Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.Serko is at the forefront of travel innovation and is one of the most exciting businesses to work for in the high tech sector. We now have upwards of 250 employees in 4 countries so we're still small enough for everyone to know everyone but we're big enough to take on the big boys and win. And that's the plan.We're a diverse, close knit group with a flat structure where everyone's opinion matters and anyone can lead. We value people who have personal integrity, are adaptable, and are courageous with what they do. Serko’s people work collaboratively with energy and enthusiasm – so you’ll want to be up for the ride. All our offices are well equipped, funky and modern and, as you'd expect, equipped with games, exceptional coffee, fresh fruit and snacks. Our environment is upbeat, energetic and fun – and we look for people to add to our culture, not just fit our culture. The work here is challenging, complex and hugely rewarding. We know how to work hard and play hard, with a really lively social scene... and we reward our people well too. To find out more about Serko go to http://www.serko.com/about-serko/ or check out what's great about working at Serko, from our CEO Darrin Grafton.
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Director of Engineering Q&A's