Director of Data Products

Location: Cambridge, UK – Hybrid (This position can accommodate flexible working options. However, candidates must be able to work onsite at our Cambridge office as required.)

We’re looking for a Director of Data Products to lead the architecture, engineering and governance of scalable data platforms across Jagex. This is a strategic leadership role responsible for transforming raw operational data into trusted, accessible data products that enable analytics, support real-time systems and unlock AI use cases across the business.

Leading a team of Data Engineers within our Data & Insights function, you’ll shape the platform strategy that underpins insight, intelligence and integrity across Jagex - ensuring we build for scale, reliability and the future.

What you’ll be doing

Data Architecture and Engineering Leadership

• Design and evolve Jagex’s analytical data platform to support scale, reliability and extensibility across games, subscriptions and commercial models
• Transform raw operational data into trusted, well-documented, accessible data products used across the company
• Embed “data-by-design” principles across technology and product teams to solve issues at source
• Evaluate technologies and vendors to ensure scalable, cost-effective platform decisions
• Partner closely with BI and Data Science teams to ensure efficient transformation for dashboards and models
• Integrate the analytical platform into wider tech transformations across martech, fintech and game tech

DataOps, Governance and Quality

• Lead DataOps initiatives to improve quality, reliability, observability and process robustness
• Champion governance, privacy and security best practices across the organisation
• Represent Data & Insights in governance forums and ensure regulatory compliance
• Drive a culture where data accuracy, completeness and timeliness are non-negotiable
• Evolve Data Engineering from operational processing to strategic enablement of decision-making

AI Enablement and Team Leadership

• Build the foundations for AI/ML at scale - feature stores, model repositories, deployment frameworks and ML Ops governance
• Support productionisation of AI and machine learning initiatives across the business
• Lead implementation of real-time anti-cheat and fraud detection systems to protect game integrity
• Balance transformation delivery with business-critical operational requirements
• Mentor and develop engineers and cross-functional teams, fostering best-in-class technical practices

What we’re looking for

We’re seeking a strategic data leader who combines architectural vision with delivery discipline. You’ll have experience building scalable data platforms in transformation environments, with the foresight to design for long-term reliability; not just short-term fixes.

You’ll bring:

• Deep experience in modern data engineering (ETL/ELT, pipelines, real-time streaming)
• Strong DataOps expertise (monitoring, quality metrics, remediation across source systems)
• Experience productionising AI/ML solutions at scale
• Platform and architecture strategy experience (cloud or hybrid environments)
• Governance, security and compliance leadership
• Experience in real-time systems (anti-cheat, fraud detection or similar)
• Background supporting analytics-driven business teams
• Experience in large-scale, consumer digital environments (gaming, fintech, streaming, e-commerce, adtech)
• Gaming experience - particularly telemetry and player engagement - is advantageous but not essential. Most importantly, you are an enabler: someone who empowers teams with trusted data, enables intelligent systems, and protects player experience through scalable architecture.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

Private Healthcare, including Dental Plan.
Minimum 6% Pension contributions.
Life Insurance.
Discretionary annual performance bonus.
Enhanced family leave policies from day 1.
Flexible working hours.
25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

About Jagex:

We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.

Headquartered in Cambridge, United Kingdom, We are  home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.

Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.